WHO'S WHO AT THE BUREAU
EXECUTIVE/ADMINISTRATION
Tom Norwalk,
President & CEO
Kathleen Shepard,
Executive Assistant
Jenn Miller,
Receptionist
ACCOUNTING
Kris Cromwell,
Vice President Finance
Matt Stacey,
Senior Accountant
Brandon Hull,
Accounting Assistant
BUSINESS DEVELOPMENT
Janet Christopher,
Director of Business Development
Kimberly Ellertson,
Business Development Manager
CONVENTION SALES
Jerri Lane,
Vice President Convention Sales
Chris Mueller,
Director of Sales
Alison LaFollette,
Director of Sales,
Washington, DC Office
Wendy Petersen,
Director of Sales,
Midwest Office
Anne Cleveland,
National Account Director
Cynthia Lydum,
National Account Director
Joan Magnano-Damm,
National Account Director
Shyla Gardner,
National Account Director
Stephanie Soper,
National Account Director,
Washington, DC Office
Tim Quigley,
National Account Director
Susan Hutton,
Account Director
Julia Smith,
Research Analyst
Joanna Franco,
Sales Systems Analyst
Season K. Hansen,
Senior Convention Sales and Services Coordinator
Kimberly Hall,
Convention Sales and Services Coordinator
Lauren Simpson,
Convention Sales and Services Coordinator
CONVENTION SERVICES
Kae H. Block, CMP,
Director, Convention Services
Adriane O. Friedman,
Convention Services Manager
Julianne Wells,
Convention Services Manager
Kathy Williams,
Convention Services Coordinator
Susan Ranney,
Reservations and Housing Manager
CULTURAL TOURISM
Tracey Wickersham,
Director of Cultural Tourism
HUMAN RESOURCES
Susan Treder,
Director, Human Resources
INFORMATION SERVICES
Mark Nold,
Director, Technology Services
Marc Treyens,
Systems Services Coordinator
Donnie Hyatt,
Software Developer
MARKETING SERVICES
Elias Calderon,
Director, Marketing & Creative Services
David Newman,
Creative Services Manager
Sarah Lee,
Marketing Project Manager
MEMBERSHIP SERVICES
Steve Maris,
Director, Membership Services
Rosemary Rasp,
Membership Services Manager
PUBLIC RELATIONS
David Blandford, APR
Director of Public Relations
Heather Bryant,
Public Relations Manager
Lauren Curtin,
Public Relations Coordinator
SEATTLE SPORTS COMMISSION
Ralph L. Morton,
Executive Director
John Boesche,
Event Coordinator
Rosie Meyn,
Marketing Coordinator
SEATTLE SUPER SAVER/
CONVENTION HOUSING
Susan Ranney,
Reservations and Housing Manager
Myriam Mampengu,
Housing Coordinator
Vicki Wendt,
Housing Coordinator
Pam Petersen,
Housing Coordinator
SPECIAL PROJECTS
Brianna Mark,
Special Projects Manager
TOURISM DEVELOPMENT
Brad Jones, CTP
Director, Tourism Development
UK, Europe and Australia
Marj Snyder,
Director, Tourism Development
USA and Canada
Michael Kurtz, CTP
Director, Tourism Development
Asia and Latin America
Joshua Ratliff,
Senior Tourism Development Coordinator
VISITOR SERVICES
Ann Peavey,
Senior Manager, Seattle Visitor Center & Concierge Services
James Weaver,
Concierge,
Market Information Center
Lu Gardiner,
Concierge
Lee Stevens,
Concierge
WEAVER MULTIMEDIA GROUP
Heather Stinson,
Senior Account Executive
Jeff Gundlach,
Account Executive
SCVB Administrative Office
Phone: (206) 461-5800
Fax: (206) 461-5855
Hours: Mon - Fri 8:30 a.m. - 5:00 p.m.
Email: admin@visitseattle.org |
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Reservations are required for the following events. Visit the SCVB web site at www.visitseattle.org/members/events for the latest details about these and other member events. Since dates and times are subject to change, SCVB members will receive reminders and registration instructions prior to each event.
 CINDY NOVOTNY PRESENTS:
PROSPECTING IN A DOWN ECONOMY –
PROACTIVE & CREATIVE PROSPECTING STRATEGIES
Lunch and Program
Date: September 1, 7:30 a.m. – 12 p.m.
Location: Silver Cloud Hotel – Stadium
Avenue One Ballroom - 9th Floor
Cost: $175 (incl. ½-day interactive training, continental breakfast & coffee)
This half-day session will give you hands-on applications to bring prospecting to a new level in your daily selling. Cindy will share valuable web sites to uncover prospects, a simple plan of attack for making outgoing sales calls and a coaching model to help sales leaders mentor and support the prospecting effort. The key focus of the day will be on:
- Telemarketing
- Prospecting
- Blocking time every day
- Prospecting plan/strategy
- Target sources for prospecting
- Making the initial prospecting call
- Handling objections
- Getting past the gatekeeper
- Getting the customer on the phone
- Leaving voice mails
- Follow up
- Prospecting and Account Management Plan
- Initial Sales Call - Role Play
LUNCHEON EVENT: SOCIAL MEDIA – AND YOU!
Date: September 15, 11:30 a.m. – 1:30 p.m.
Location: Hotel 1000, Great Room
Cost: $40
A panel of experts will discuss ways of using LinkedIn, Twitter, Facebook and other social media channels to network, promote products and services and boost your business. The panel will be moderated by Aaron Blank, Vice President Media Relations at the Fearey Group, one of Seattle's leading public relations firms.
Panelists will include:
- Monica Guzman, writer for seattlepi.com and The Big Blog
- Shauna Casey, Comcast Communications Manager
- Jenn Joyce, Sales Coordinator at Hotel Max
- and Ann Peavey, Senior Manager of SCVB's Seattle Visitor & Concierge Services.
MEMBERSHIP 101
SCVB New Member Orientation
Date: October – date to be announced soon!
Connect with industry partners, get to know your CVB and learn how you can benefit from your membership. This is a brand new, interactive orientation format that will ensure you get the information you need and your questions answered. There will be a raffle drawing for a fantastic prize (must be present to win).
SEATTLE VISITOR CENTER VIDEO WALL NOW AVAILABLE FOR SCVB MEMBERS
Would you like to reach the hundreds of thousands of convention delegates and leisure travelers who annually view our Seattle Visitor Center video wall in the Washington State Convention & Trade Center? SCVB offers its members an exclusive opportunity to dramatically promote themselves through digital advertising on the video wall.
Contact Steve Maris, Director, Membership Services at (206) 461-5822.
TARGETED WEB SITE ADVERTISING
 Get in on the ground level of exciting new, targeted web site advertising. For the first time,
SCVB member organizations (excluding hotels) can place an ad on both the Seattle Super Saver web site and the newly-inaugurated 2010 Seattle Winter Information microsite.
SCVB's widely-marketed Seattle Super Saver hotel booking program is a one-stop shop for consumers and Olympics attendees searching for the best deals. Program patrons book and re-book on this established site and many are planning now for travel before, during and after the 2010 Winter Olympic Games.
Each month, advertisers can update their ads and track their investment with automated web reports that measure impressions, clicks and click-through ratios.
Only 20 ad units are available. Sales are based on three-, six- and 9-month time frames and reach targeted audiences. Opportunities include:
- Button ads (only 15 remain!)
- Formatted feature advertising (only 5 remain!)
Visit SCVB's new 2010 micro site at www.seattlesupersaver.com/2010.
To advertise, contact Heather Stinson of Weaver Multimedia Group:
Heather Stinson, (206) 461-5863
PUBLICATIONS ADVERTISING
Seattle Official Visitors Guide – September 4 Deadline
The fall/winter edition of the Seattle Official Visitors Guide will publish in October 2009. To place your business in front of 175,000 visitors this season, as well as pre- and post-Olympics visitors, please call us now. The guide is mailed to travelers requesting Seattle information. It's also available at both of SCVB's visitor centers, seven locations at Sea-Tac International Airport, hotels, countless other distribution highly-visible distribution points. Available now, new interactive virtual guide ads offer hot links to your web site.
Seattle Super Saver Value Guide – September 11 Deadline
Visitors seek added value now more than ever. To accommodate this demand, the Seattle Super Saver Value Guide returns this season in conjunction with the Seattle Super Saver hotel booking program which features a website and call center. This guide is a way for restaurants, attractions, and other SCVB members to provide a special value to visitors and drive business November through March. Like other SCVB guides, the Seattle Super Saver Value Guide will also be available at the brand new Market Information Center.
To advertise, contact Heather Stinson of Weaver Multimedia Group at:
Heather Stinson, (206) 461-5863
(May 21 - August 15, 2009)
CONTACT SCVB |
BUSINESS DEVELOPMENT
For new member sales and information
Janet Christopher
Director of Business Development
jchristopher@visitseattle.org
(206) 461-5841
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MEMBERSHIP SERVICES
For existing member services and information
Steve Maris
Director, Membership Services
smaris@visitseattle.org
(206) 461-5822
Rosemary Rasp
Membership Services Manager
rrasp@visitseattle.org
(206) 461-5824 |
ADMINISTRATION MAILING ADDRESS
Seattle's Convention and Visitors Bureau
One Convention Place,
701 Pike Street, Suite 800
;
Seattle, WA 98101
Phone: (206) 461-5800
Fax: (206) 461-5855
www.visitseattle.org | E-mail: admin@visitseattle.org
Hours: Mon.-Fri., 8:30 a.m. – 5:00 p.m.
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PCMA VOLUNTEERS FOR FOOD LIFELINE
Members of the Pacific Northwest Chapter of the Professional Convention Management Association (PCMA) volunteered at Food Lifeline in Seattle on August 13. Participants sorted and repackaged foods for the needy.
Pictured left to right: Sandra Bird, Hard Rock Café; Erin Courteau, Salish Lodge & Spa; Adriane Friedman, SCVB; Mariana Gallo, ConferenceDirect; Gisselle Magbual, Hilton Bellevue; Karri Zuvela, GES Exposition Services. Photo by Brianna Mark, SCVB.
 MAYOR'S SMALL BUSINESS AWARD NOMINATIONS DUE
Nomination forms are due to the City of Seattle Office of Economic Development postmarked no later than Wednesday, Sept. 2, 2009.
Mail to:
Mayor’s Small Business Awards
Office of Economic Development
700 Fifth Avenue, Suite 5752
P.O. Box 94708
Seattle, WA 98124-4708
Or fax to: (206) 684-0379
For nomination forms, eligibility and other information, visit www.seattle.gov/economicdevelopment
 HIGH KICKS ON THE HIGH SEAS
SCVB is proud to partner with Broadway Across America, Seattle Theatre Group and Holland America Line to present "High Kicks on the High Seas," a luncheon aboard the ms Zaandam on September 18. The luncheon will celebrate cultural tourism in Seattle and offer a sneak peek of the legendary Rockettes' Seattle holiday engagement. Watch your inbox for more details.
 SCVB TEAM NEWS
Kim Ellertson, SCVB Business Development Manager, gave birth to her first child on August 7. Kim and her husband John welcomed Chace John Ellertson, 4 lbs, 4 oz and 18” long. Despite an early arrival, baby is happy and healthy and mom and dad are thrilled.
Congrat's to the Ellertson Family!
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