The Bureau offers a complimentary service for your convention, if three or more hotels are utilized with a minimum 1,000 rooms. The Bureau offers an in-house call center, which handles varying degrees of call volume with consistently high-level personalized, professional service. Reservation agents offer superior knowledge of Seattle hotels, facilities and attractions.
The Bureau will provide a link between your association web page and our reservation page, allowing for online booking. For those without Internet access, the format for the housing registration form, along with instructions and a map indicating participating hotels, will be provided.
The Bureau handles all correspondence from delegates regarding reservations, cancellations or modifications until two weeks prior to the event; acknowledgements will be e-mailed, faxed or mailed.
The Bureau is Passkey-enabled, giving meeting planners the ability to manage and monitor the booking process on a 24/7 basis by accessing real-time self-service reports and data extracts in addition to obtaining accurate and timely room pick-up histories.
Sue Ranney
Reservations and Housing Manager
Convention housing sales, services and room block management (Passkey enabled). Also oversees the Seattle Super Saver reservations program. Acts as hotel/meeting planner liaison and inventory control for both convention housing and Seattle Super Saver. Customizes and provides reports and room block management support as requested by meeting planner.
sranney@visitseattle.org
Telephone 206.461.5894
Fax 206.461.5853
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Kara Cox
Senior Housing Coordinator
Acts as back up to Reservations and Housing Manager with respect to the Seattle Super Saver program. Also acts in reservation agent capacity for both convention housing and Seattle Super Saver programs.
kcox@visitseattle.org
Telephone 206.461.5870
Fax 206.461.5853
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Cheryl Fischer
Housing Coordinator
Acts as back up to Reservations and Housing Manager with respect to the Passkey enabled convention housing program. Also acts in reservation agent capacity for both convention housing and Seattle Super Saver programs.
cfischer@visitseattle.org
Telephone 206.461.5866
Fax 206.461.5853 |
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Melissa Mefford
Housing Coordinator
Acts as back up to Reservations and Housing Manager with respect to the Seattle Super Saver program. Also acts in reservation agent capacity for both convention housing and Seattle Super Saver programs.
mmefford@visitseattle.org
Telephone 206.461.5839
Fax 206.461.5853
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