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Convention & Visitor Services
Once you have booked your convention, meeting or trade show in Seattle, our expert Convention Services team is ready to help make your Seattle experience as pleasant and effortless as possible!
Please use the links at the left to explore the information and materials we have available to assist you. And don't hesitate to contact us at any time to let us know how we can best be of service to you.
When in Seattle, be sure to visit the SEATTLE VISITOR CENTER & CONCIERGE SERVICES kiosk - our full-service concierge desk in the Washington State Convention and Trade Center. Here you can make dinner reservations, arrange transportation and book a wide variety of personal services. It's one-stop shopping and first-class service for both visitors and local residents.
INFORMATION LITERATURE
The Bureau provides a variety of informative brochures on Seattle, King County and Washington State for delegates attending conventions and trade shows in the Seattle area.
ON-SITE CONVENTION SUPPORT
SCVB's Convention Services Department includes a support team of 80 part-time, on-call and cost-effective meeting, convention, trade and consumer show assistants. Our insured and uniformly attired team members take great pride in providing you and your attendees with their wide range of skills and superb customer oriented service. Their collective experience is available to assist you with registration, reception, typing, cashiering, computer work, kit preparation, telephones and a variety of other special needs. Bilingual and signing staff is available. Click for rate schedule and more information.
ATTENDANCE PROMOTION
Materials available through the Bureau to promote attendance at your meeting include: brochures, black and white photos, color slides, posters, audio-visual presentations, ideas for souvenir items, facts/statistics and general information on Seattle, King County and Washington State.
CONVENTION PLANNING
The Bureau offers personal assistance in planning pre- and post- convention tours, convention events, spouse programs and children's activities. The Bureau can direct your organization to sources of goods and services for your convention, and will provide a Bureau membership directory.
LIAISON WITH CIVIC OFFICIALS
The Bureau will help you contact the Governor of Washington, King County Executive, Mayor of Seattle, Seattle Chamber of Commerce, Port of Seattle, Seattle Police and Fire Department in connection with planning your convention.
HOUSING SERVICE
The Bureau offers a complimentary service for your convention, if three or more hotels are utilized with a minimum 1,000 rooms. The Bureau offers an in-house call center, which handles varying degrees of call volume with consistently high-level personalized, professional service. Reservation agents offer superior knowledge of Seattle hotels, facilities and attractions.
The Bureau will provide a link between your association web page and our reservation page, allowing for online booking. For those without Internet access, the format for the housing registration form, along with instructions and a map indicating participating hotels, will be provided.
The Bureau handles all correspondence from delegates regarding reservations, cancellations or modifications until two weeks prior to the event; acknowledgements will be e-mailed, faxed or mailed.
The Bureau is Passkey-enabled, giving meeting planners the ability to manage and monitor the booking process on a 24/7 basis by accessing real-time self-service reports and data extracts in addition to obtaining accurate and timely room pick-up histories.
LOCAL PUBLICITY
The Bureau will provide a list of local contacts in the press, radio and television, as well as a summary of local talk shows.
INTERNATIONAL SERVICE
Assistance in meeting and helping international visitors and convention delegates through U.S. Customs and Immigration is provided by multi-lingual receptionists through "Operation Welcome" at Seattle-Tacoma International Airport.
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