Photo: David Newman

Tourism Manager

Tourism Manager

This position is responsible for selling assigned market segments by working directly with Visit Seattle’s international offices, partners, travel trade and media contacts.  This position works closely with the Tourism Development Managers and Director on all aspects of market development including familiarization tours, shows, sales trips and missions.  The Tourism Manager is responsible for maintaining organization of ongoing inbound and outbound activity and all the associated processes.

The successful candidate is a polished professional who is able to demonstrate excellent communication and relationship-building skills.  Visit Seattle is looking for someone with a solid background in sales who is passionate and knowledgeable about this region and of the travel industry.  This position requires constant contact with national and international travel professionals; answering their questions, gathering information, promoting Visit Seattle services, etc. Candidate must be capable of, and comfortable with, working with a very diverse group of people from different cultures who are not necessarily native English speakers.

TO APPLY:   Send cover letter and resume to or apply through our online Career Portal


  • Promotes Seattle as a world-class leisure destination for domestic and international audiences to assigned market segments.
  • Plans and executes inbound familiarization tours. Duties may include inputting activity requests, attendees information, itinerary generation, and contributed services into database. Duties may also include scheduling transportation, organizing gifts and sales collateral, delivering materials to hotels or attractions, keeping itineraries up-to-date throughout planning period, billing and in-kind reporting.
  • Plans and executes a variety of outbound travel, including sales trips, missions, and coordination of Visit Seattle presence at major industry trade shows and conferences. Duties may include making travel arrangements, organizing onsite presence and programming, budget management, and oversight of follow-up activity with clients.
  • Manages and communicates with international reps on a daily basis in assigned markets, ensuring they meet annual generated media and travel product goals.
  • Manages hosted media results received from international offices, ensures all data is included in the correct format, and shares with featured partners.
  • Comprehensive use of Visit Seattle’s database, Simpleview. This is an essential function for tracking data, client contact information, and budget associated with familiarization tours, sales trips/missions, and tradeshows.
  • Maintains knowledge of partners’ properties, attractions and services through on-site visits and ongoing communication; works with partners to develop tour itineraries and packages.
  • Takes command of projects requiring immediate assistance in Director’s absence, reporting status upon their return.
  • Fulfills information and image requests as needed.
  • Manages ad hoc or miscellaneous projects as required.



  • Bachelor’s degree preferred.
  • 3-5 years of relevant experience in the travel industry or destination marketing management required.
  • Consistently positive attitude and professional demeanor.
  • Strong service approach with both internal and external customers.
  • Highly proficient in client relationship management.
  • Able to write and speak in a clear, professional manner for all business correspondence.  Excellent command of English.
  • Must be adept at public speaking, both small and large groups.
  • Experienced in presentation development.
  • Strong background with Microsoft Office Suite (Word, Excel, Publisher, PowerPoint), internet research, MS Outlook.
  • Highly proficient with basic database software.
  • Strong base of knowledge and ability to use general office machinery and procedures.
  • Able to handle diverse colleagues, multiple projects and priorities at the same time.
  • Valid passport required.
  • Able to travel internationally on business.
  • Must be able to work a flexible schedule to include evenings and weekends as client needs demand.


The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally required to:
  • Stand; walk; sit; use hands to finger, handle, feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
  • The employee must occasionally lift and/or move up to 30 pounds.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Employee must be able to sit or stand at a desk for up to 8 hours per day.
  • Domestic and international travel required.
  • Attendance at after normal office hours at Visit Seattle and Visit Seattle partner events sometimes required.
  • Work extended hours.


Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing most of the duties of this job, the employee may not be exposed to weather conditions. The noise level in the work environment is usually moderate.

Chief Seattle bust in Pioneer Square Photo: David Newman


Visit Seattle is an equal opportunity employer. It is Visit Seattle’s policy that employees and prospective employees be treated with respect and without discrimination because of their age, marital status, race, color, national origin, religion, creed, sex, sexual orientation, veteran status, the presence of any sensory, mental or physical disability, the use of a trained guide dog or service animal by a disabled person, or any other legally-protected status. It is our policy to conform to all applicable laws and regulations affecting all protected classes. It is Visit Seattle’s policy to comply with the Americans with Disabilities Act and other laws prohibiting discrimination against applicants or employees with disabilities. Visit Seattle will provide reasonable accommodations to qualified applicants and employees with known physical or mental disabilities in all the terms and conditions of employment, including the recruitment and hiring process.




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