Photo: David Newman

Tourism Development Coordinator

This position provides administrative support for the Tourism Development department. Support includes (but is not limited to) assistance with tradeshows, sales missions and sales trips, familiarization tours, various client needs, international data reporting, database management, and special events and projects.

The successful candidate will be a demonstrated self-starter who takes initiative, is extremely organized, and exhibits excellent and consistent follow through, creativity, and maturity. This position requires the successful candidate to work in fast-paced environment, placing a premium on the ability to handle multiple projects and priorities with poise, dedication, accuracy, and efficiency.

We are seeking someone that understands and embraces Visit Seattle’s mission, who is highly service and team-oriented, and able to consistently deliver a high level of service to both internal and external customers. This position requires frequent contact with clients and partners, so it is critical that the successful candidate be personable and professional in their communication style and demeanor at all times. The ideal candidate has a true passion for Seattle and Washington State, the hospitality industry, and international tourism marketing. This is a full-time position with paid medical, dental, vision and a 401k program with employer matching.

To apply:  Submit cover letter and resume through our online Career Portal

List of Essential Job Functions:

  • International data collection and management: Receive, record, and organize international data. Assist Director and other Visit Seattle executives with presentations and other ad-hoc requests.
  • Generate departmental reports and newsletters: Gather and calculate necessary information and data from team members to create departmental reports and newsletters, which are distributed throughout Visit Seattle, to its partners, and to the organization’s board of directors.
  • Tradeshow, sales mission and sales trip support:  Assist with national and international trip preparation and post-trip tasks. Preparation may include, but is not limited to, making appointment note sheets, creating and/or preparing collateral materials, shipping materials, coordinating elements of client events, purchasing and organizing shipment of gifts, etc.
  • Familiarization trips and special events: Assist team members with inbound familiarization trips and special events. Duties may include itinerary development assistance, organizing gifts and sales collateral, delivering materials to hotels/attractions, assisting with follow-up information, and in-kind reporting.
  • Database maintenance: Input, update and maintain client information in database.
  • Website maintenance:  Ensure content in Visit Seattle’s domestic and international websites is correct and updated. Gather and/or provide new events and information as needed.
  • International assets management: Track and distribute inventory of all international guides, collateral, and promotional items, ensuring timely distribution throughout the year.
  • Lead generation and distribution: Create and distribute sales leads to Visit Seattle partners.
  • General information request fulfillment: Manage the department-wide email account, providing timely and thorough responses to customer and visitor inquiries.
  • Performs other duties and assignments as required.

Education, prior work experience and specialized skills and knowledge: 

  • Knowledge of the hospitality and/or tourism industry preferred.
  • Bachelor’s degree in related field preferred.
  • Two years relevant administrative experience preferred.
  • Proficiency in Microsoft Word, Excel, PowerPoint and Outlook programs.
  • Experience with basic database software and data entry. Proficiency in Simpleview a plus.
  • Able to work efficiently and accurately with minimal supervision.
  • Demonstrated flexibility and productivity, especially under deadlines and stress.
  • Consistently positive attitude and professional demeanor.
  • Strong service approach with both internal and external customers.
  • Ability to speak, read, write and understand English, the primary language used in the office.
  • Experience working with a diverse array of cultures a plus.

Physical Demands

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to:

  • Work involves working alone on the computer, collaborating as part of a team or working closely with others by computer or over the phone.
  • Most work tasks are performed indoors.
  • Must be able to move and lift 30 pounds.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, ten key, multi-line touch phone, filing cabinets, FAX machines, photocopiers, scanner and other office equipment as needed.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
  • Stand; walk; sit; use hands to finger, handle, feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Attend outside work functions.

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing most of the duties of this job, the employee may not be exposed to weather condition. The noise level in the work environment is usually moderate.

Chief Seattle bust in Pioneer Square Photo: David Newman

EQUAL OPPORTUNITY EMPLOYMENT

Visit Seattle is an equal opportunity employer. It is Visit Seattle’s policy that employees and prospective employees be treated with respect and without discrimination because of their age, marital status, race, color, national origin, religion, creed, sex, sexual orientation, veteran status, the presence of any sensory, mental or physical disability, the use of a trained guide dog or service animal by a disabled person, or any other legally-protected status. It is our policy to conform to all applicable laws and regulations affecting all protected classes. It is Visit Seattle’s policy to comply with the Americans with Disabilities Act and other laws prohibiting discrimination against applicants or employees with disabilities. Visit Seattle will provide reasonable accommodations to qualified applicants and employees with known physical or mental disabilities in all the terms and conditions of employment, including the recruitment and hiring process.

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