Photo: David Newman

Partner Services Manager

Partner Services Manager

Visit Seattle is now hiring a Partner Services Manager to join our team of dedicated, service-oriented professionals.  This position is responsible for recruiting new partners, partner services and retention.

The successful candidate will be a polished professional who is able to demonstrate excellent communication and relationship-building skills.   We are looking for someone with a solid background in sales in the hospitality/tourism industry with experience and passion for Seattle history, culture, tourism and the food scene.

 


TO APPLY:   Send cover letter and resume to resumes@visitseattle.org or apply through our online Career Portal

ESSENTIAL JOB FUNCTIONS

  • Recruits new partners through personal sales calls and prospecting.
  • Direct-partner contact and relationship building.
  • Retention, collection and revenue generating responsibilities.
  • Maintains involvement in community, industry meetings and activities to foster partnership services and retention.
  • Executes Visit Seattle Partner Events to better engage partners and maximize partnership renewal.
  • Effectively utilizes Visit Seattle lead database for the accurate tracking of sales leads.
  • Provides regular feedback on partner activities, views, ideas and concerns.
  • Sells additional marketing opportunities to partners.
  • Attends all Visit Seattle events.

Education, prior work experience and specialized skills and knowledge: 

  • Bachelor’s degree in related field or related work experience required
  • Experience and passion for Seattle history, culture, tourism and food scene is required
  • Hospitality/tourism industry experience preferred
  • Owns car and is able to travel throughout Puget Sound region
  • Excellent time management skills
  • Proficient in Microsoft Word, Excel and Outlook programs
  • Exceptional communication and organizational skills
  • Able to work efficiently and accurately with minimal supervision
  • Strong service approach with both internal and external customers
  • Consistently positive attitude and professional demeanor
  • Demonstrates initiative and self-motivation
  • Must be able to speak, read, write and understand the primary language, English, used in the workplace.

PHYSICAL DEMANDS:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to:

Work involves working alone on the computer, collaborating as part of a team or working closely with others by computer or over the phone.

Must be able to sit at a desk for up to 8 hours per day.

Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.

  • Must have finger dexterity to be able to operate office equipment such as computers, printers, ten key, multi-line touch phone, filing cabinets, FAX machines, photocopiers, scanner and other office equipment as needed.
  • Position will require occasional travel, early morning and evening hours.
  • Most work tasks are performed indoors.
  • Attendance at after-hours events will be required on occasion.

WORK ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing most of the duties of this job, the employee may not be exposed to weather conditions. The noise level in the work environment is usually moderate.

Chief Seattle bust in Pioneer Square Photo: David Newman

EQUAL OPPORTUNITY EMPLOYMENT

Visit Seattle is an equal opportunity employer. It is Visit Seattle’s policy that employees and prospective employees be treated with respect and without discrimination because of their age, marital status, race, color, national origin, religion, creed, sex, sexual orientation, veteran status, the presence of any sensory, mental or physical disability, the use of a trained guide dog or service animal by a disabled person, or any other legally-protected status. It is our policy to conform to all applicable laws and regulations affecting all protected classes. It is Visit Seattle’s policy to comply with the Americans with Disabilities Act and other laws prohibiting discrimination against applicants or employees with disabilities. Visit Seattle will provide reasonable accommodations to qualified applicants and employees with known physical or mental disabilities in all the terms and conditions of employment, including the recruitment and hiring process.

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