Photo: David Newman

National Account Director

This position is responsible promoting and selling Seattle and the region as a convention and meeting destination for associations and corporations.  We are looking for a polished professional with strong hotel sales experience who has demonstrated the ability to manage a sales territory and large account base.  Must have exceptional customer service skills, be able to foster relationships and work with a wide variety of people.  The ideal candidate will also have comprehensive knowledge of the Seattle area, have a strong service approach with all whom they interact and be a creative problem solver with endless energy and enthusiasm for promoting Seattle and our partners.


To apply send cover letter and resume to resumes@visitseattle.org or through our online Career Portal.

List of Essential Job Functions:

  • Generates convention center and hotel bookings from an assigned market segment(s), which may be revised annually.
  • Generates and manages sales leads; prepares space rate proposals and competitive, creative bids to win business for Seattle. Client presentations of the bids are often required.
  • Creates and maintains client base in the assigned market; assigned an annual room night goal, to be achieved from definite bookings within this market. Analyzes total spend of group in order to effectively yield manage prospective business bidding and securing the best business for the city.
  • Actively prospects for new business in assigned market, using the value added/ROI approach so that Visit Seattle leads do not duplicate partner hotel and national/global sales efforts.
  • Attends tradeshows, sales missions, client events, networking meetings and local meetings to solicit convention business; responsible for pre-planning, target marketing, pre- and post-event related work and some booth arrangements, as applicable.
  • Coordinates and conducts city site inspections for meeting planners, showcasing facilities, attractions and partners in the city.
  • Assists meeting planners with referrals to services manager or other service providers, and national sales managers in determining sales opportunities that benefit the community.
  • During convention/meeting, maintain contact with meeting planner; including appropriate contacts with individual(s) responsible for rebooking.
  • Maintain research on competition regarding marketing and sales strategies.
  • Ability to establish quick and efficient relationships with clients from beginning to end to effectively sell and close the business opportunities.
  • Represent Visit Seattle professionally at company and client sponsored events.
  • Performs other related duties, special projects and assignments as required.

 Education, prior work experience and specialized skills and knowledge:  

  • Bachelor’s degree preferred.
  • Five years minimum hospitality industry sales experience required.
  • Strong analytical and organizational skills.
  • Demonstrated ability to manage a sales territory and large account base.
  • Ability to initiate and write marketing plans.
  • Demonstrates high initiative and self-motivation, as well as creativity.
  • Consistent positive attitude and professional demeanor.
  • Strong service approach with both internal and external customers.
  • Able to work efficiently and accurately while managing a schedule with minimal supervision.
  • Strong and consistent ability to prioritize activities within specific time guideline and to handle multiple responsibilities within specific time frames and deadlines.
  • Outstanding oral and written communication skills.
  • Willing and able to work evenings, weekends and holidays based on client and office demands.
  • Proficiency in Word, Excel, Outlook, PowerPoint, Simpleview and other relational sales management and space management databases.
  • Ability to operate computer, fax, Outlook, PDA and general office equipment including laptop computers, often from remote locations.

PHYSICAL DEMANDS:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to:

  • Stand; walk; sit; use hands to finger, handle, feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
  • Must occasionally lift and/or move up to 30 pounds.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Requires working alone on the computer, collaborating as part of a team and working closely with others by computer and over the phone.
  • Work involves frequent walking city site inspections conducted with customers and partners
  • Position will require occasional weekends and frequent early morning and evening hours based on customer’s schedule and needs.
  • Estimate approximately 15% travel depending on market.

WORK ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing most of the duties of this job, the employee may not be exposed to weather conditions. The noise level in the work environment is usually moderate.

Chief Seattle bust in Pioneer Square Photo: David Newman

EQUAL OPPORTUNITY EMPLOYMENT

Visit Seattle is an equal opportunity employer. It is Visit Seattle’s policy that employees and prospective employees be treated with respect and without discrimination because of their age, marital status, race, color, national origin, religion, creed, sex, sexual orientation, veteran status, the presence of any sensory, mental or physical disability, the use of a trained guide dog or service animal by a disabled person, or any other legally-protected status. It is our policy to conform to all applicable laws and regulations affecting all protected classes. It is Visit Seattle’s policy to comply with the Americans with Disabilities Act and other laws prohibiting discrimination against applicants or employees with disabilities. Visit Seattle will provide reasonable accommodations to qualified applicants and employees with known physical or mental disabilities in all the terms and conditions of employment, including the recruitment and hiring process.

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