Photo: David Newman

National Account Director, Chicago Office

This position is responsible promoting and selling Seattle and the region as a convention and meeting destination for associations and corporations.  We are looking for a polished professional with strong hotel sales experience who has demonstrated the ability to manage a sales territory and large account base.  Must have exceptional customer service skills, be able to foster relationships and work with a wide variety of people.  The ideal candidate will also have comprehensive knowledge of the Seattle area, have a strong service approach with all whom they interact and be a creative problem solver with endless energy and enthusiasm for promoting Seattle and our partners.

 


To apply send cover letter and resume to resumes@visitseattle.org or through our online Career Portal.

List of Essential Job Functions:

  • Primarily responsible for generating approved leads for Washington State Convention Center and hotel bookings from assigned market segment(s), which may be revised annually.  Ideal candidate would be based in Chicago and would have extensive knowledge and expertise in Midwest corporate and/or association business.
  • Generates and manages sales leads; presents space rate proposals and competitive, creative bids to clients to win business. Creates and maintains client base in the assigned market; builds relationships and networks with association and corporate meeting clients; manages an annual room night goal, to be achieved from a combination of tentative and definite bookings within this market. Analyzes total group spend to effectively yield manage prospective business.
  • Actively prospects for new business in assigned market, using the value added/ROI approach.
  • Provides the very best customer service to both internal and external customers.
  • Attends tradeshows, sales missions, client events, networking meetings and local meetings to solicit convention business.
  • Maintain research on competition regarding marketing and sales strategies.
  • Performs other related duties, special projects and assignments as required.

 

Education, prior work experience and specialized skills and knowledge:  

  • Four-year degree preferred.
  • Five years minimum hotel industry sales experience required.
  • Strong analytical and organizational skills
  • Strong and consistent ability to prioritize activities and to handle multiple responsibilities within a specific time frame.
  • Outstanding oral and written communication skills.
  • Willing and able to work evenings, weekends and holidays based on client and office demands.
  • Proficiency in Word, Excel, Outlook, PowerPoint, Delphi, D3K, or other relational sales management database.
  • Ability to operate computer, fax, Outlook, PDA and general office equipment including tablets, desktop and laptop computers.
  • Willing and able to work evenings, weekends and holidays based on client and office demands.

PHYSICAL DEMANDS:

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to:

  • Work involves working alone on the computer, collaborating as part of a team or working closely with others by computer or over the phone.
  • Work involves frequent walking city site inspections conducted with customers and partners
  • Most work tasks are performed indoors.
  • Position will require occasional weekends and frequent early morning and evening hours based on customer’s schedule and needs.
  • Estimate approximately 15% national travel and 25% regional travel, depending on market needs.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, ten key, multi-line touch phone, filing cabinets, FAX machines, photocopiers, scanner and other office equipment as needed.

WORK ENVIRONMENT:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing most of the duties of this job, the employee may not be exposed to weather conditions. The noise level in the work environment is usually moderate.

Chief Seattle bust in Pioneer Square Photo: David Newman

EQUAL OPPORTUNITY EMPLOYMENT

Visit Seattle is an equal opportunity employer. It is Visit Seattle’s policy that employees and prospective employees be treated with respect and without discrimination because of their age, marital status, race, color, national origin, religion, creed, sex, sexual orientation, veteran status, the presence of any sensory, mental or physical disability, the use of a trained guide dog or service animal by a disabled person, or any other legally-protected status. It is our policy to conform to all applicable laws and regulations affecting all protected classes. It is Visit Seattle’s policy to comply with the Americans with Disabilities Act and other laws prohibiting discrimination against applicants or employees with disabilities. Visit Seattle will provide reasonable accommodations to qualified applicants and employees with known physical or mental disabilities in all the terms and conditions of employment, including the recruitment and hiring process.

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