NATIONAL ACCOUNT DIRECTOR
This position is responsible for promoting and selling Seattle and region as a convention and meeting destination for Strategic Local Key Accounts. This position is responsible for account strategy and relationship management for some of Seattle’s largest corporate accounts who produce approximately 30% of the total Convention Center room nights annually. Achieves specific room night sales goals as assigned, reviewed annually. 80% focus on Convention Center bookings; 20% focus on hotel self-contained business.
The successful candidate will be a polished professional who is able to demonstrate excellent communication and relationship-building skills. We are looking for someone with a solid background in sales in the hospitality/tourism industry with experience and passion for Seattle history, culture, tourism and the food scene.
List of Essential Job Functions:
- Generates convention center and hotel bookings from an assigned market segment(s), which may be revised annually.
- Develop and manages sales leads; prepares space rate proposals and competitive, creative and compelling bids to win business for Seattle. Client presentations of the bids are often required.
- Creates and maintains client base in the assigned local key account market; assigned an annual room night goal, to be achieved from definite bookings within this market. Analyzes total spend of group in order to effectively yield manage prospective business bidding and securing the best business for the city.
- Actively prospects for new business in assigned local key account market, using the value added/ROI approach so that Visit Seattle leads do not duplicate partner hotel and national/global sales efforts.
- Attends tradeshows, sales missions, client events, networking meetings and local meetings to solicit convention business; responsible for pre-planning, target marketing, pre- and post-event related work and some booth arrangements, as applicable.
- Entertain local customers frequently, developing strong relationships with key decision makers.
- Coordinates and conducts city site inspections for meeting planners, showcasing facilities, attractions and partners in the city.
- Assists meeting planners with referrals to services manager or other service providers, and national sales managers in determining sales opportunities that benefit the community.
- During convention/meeting, maintain contact with meeting planner; including appropriate contacts with individual(s) responsible for rebooking.
- Maintain research on competition regarding marketing and sales strategies.
- Ability to establish quick and efficient relationships with clients from beginning to end to effectively sell and close the business opportunities to retain maximum business in the organizations’ headquarter region.
- Represent Visit Seattle professionally at company and client sponsored events.
- Performs other related duties, special projects and assignments as required.
The successful candidate will have the following experience and qualifications:
- Four-year degree preferred.
- Five years minimum hotel industry sales experience required.
- Strong analytical and organizational skills.
- Demonstrated ability to manage a sales territory and large account base.
- Ability to initiate and write marketing plans.
- Demonstrates high initiative and self-motivation, as well as creativity.
- Consistent positive attitude and professional demeanor.
- Strong service approach with both internal and external customers.
- Able to work efficiently and accurately while managing a schedule with minimal supervision.
- Strong and consistent ability to prioritize activities within specific time guideline and to handle multiple responsibilities within specific time frames and deadlines.
- Outstanding oral and written communication skills.
- Willing and able to work evenings, weekends and holidays based on client and office demands.
- Proficiency in Word, Excel, Outlook, PowerPoint, Simpleview and other relational sales management and space management databases.
- Ability to operate computer, fax, Outlook, PDA and general office equipment including laptop computers, often from remote locations.
AMERICANS WITH DISABILITIES SPECIFICATIONS
Physical Demands/Work Environment:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work involves working alone on the computer, collaborating as part of a team or working closely with others by computer or over the phone.
- Work involves frequent walking city site inspections conducted with customers and partners
- Most work tasks are performed indoors.
- Position will require occasional weekends and frequent early morning and evening hours based on customer’s schedule and needs.
- Estimate approximately 5% national travel and 15% regional travel, depending on market needs.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
- Must have finger dexterity to be able to operate office equipment such as computers, printers, ten key, multi-line touch phone, filing cabinets, FAX machines, photocopiers, scanner and other office equipment as needed.
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing most of the duties of this job, the employee may not be exposed to weather condition. The noise level in the work environment is usually moderate.
Schedule: Monday through Friday, 8:30am-5:00pm. Additional hours as business requires.
To apply: Send cover letter and resume to firstname.lastname@example.org or apply online HERE.
PUBLIC RELATIONS FALL INTERN
The primary function of the Visit Seattle Relations/Communications department is to increase the economic impact of tourism in the city and county through coverage by the media. The department also oversees organizational and tourism industry communications.
The Public Relations/Communications Internship allows college students to become involved in, and learn about, both the tourism industry and professional public relations.
Schedule: 20 hours a week
Timeline: 3 -6 months long
Hours: $12/hr plus ORCA card for duration
Scope of work:
Intern will participate in a number of projects, including but not limited to:
- Assisting visiting journalists: This may require fact checking of stories, coordinating photos, arranging interviews and working with local hotels, restaurants and attractions
- Assisting with web site posting, editing and photo procurement
- Writing, editing and researching for press releases, newsletters, reports, publications and other organizational documents
- Photo library maintenance and development; storing and organizing new and existing photos
- Developing media lists and editorial calendars
- Responding to media requests for in-depth information
- Assembling press kits, maintaining photo/video library and general office coordination and assistance.
- Tracking media coverage through the department’s clipping service and compiling reports
- Assisting with publications, website postings and other organizational communication projects such as annual reports, organizational newsletters and more
- Assisting with social media posting, tracking and planning
This position is open to a Junior or Senior communications student interested in gaining real world experience working in an in-house PR and communications department.
The ideal candidate should have the following qualifications:
- Senior undergraduate standing (junior, graduate students and recent graduates considered)
- Excellent research, writing and communication skills
- Social media understanding, experience preferred
- Graphic design, HTML knowledge/experience/interest preferred
To apply: Submit cover letter and resume to PR@visitseattle.org.
Deadline to apply: August 21, 2015
SEATTLE SPORTS COMMISSION FALL INTERN
The Seattle Sports Commission is seeking two interns this fall to assist the Executive Director of the Seattle Sports Commission with a wide variety of projects. Successful candidates will have strong administrative and communication skills with the ability to multi-task.
Fall interns will have the opportunity to work with the SSC on multiple events such as the SSC Open and Women’s Leadership Breakfast as well as assist with planning Sports Star of the Year and bidding for future events.
Schedule: 20-40 hours a week
Timeline: September – November: 3 months
Hours: Earned hour will go toward college credit; internship is unpaid; hours will vary depending on number of credits desired.
Duties and Responsibilities:
- General Office: copy, fax, mail, ship and file materials as needed. Assist with coordinating meetings (venues, RSVPs, catering, etc.) documenting and managing Board and Executive Committee meetings, manage SSC emails, responding to all emails and organizing appropriately.
- Event Management: The SSC organizes several events each year including Board meetings, receptions, networking functions, golf outings and parties. The intern will assist in coordinating and organizing some of these events.
- Database Maintenance: Input, update, manage and organize information into SSC database. This may include venues, Partners, contacts, etc.
- Research: Utilize the internet and other sources to research specific sports events, etc.
- Organization: The intern will assist with maintaining an effective organized filing system that is easily accessible.
Marketing & Sales
- Website Development: Ensure content in Sports Commission website (seattlesports.org) is correct and updated. Gather and/or provide new events and information as needed and build out the web site.
- The intern will become familiar with the SSC web site and make recommendations for change to the site.
- Research sports clubs and organizations, communicate with appropriate contacts; create links on site for access to specific clubs and organizations.
- General reports on web activity to determine what sections in our site visitors are linking to, check banner reports, etc.
- Become familiar with Adobe Photoshop to make changes to web site.
- Write press releases for SSC events and projects.
- Manage SSC logo and image folder; update regularly.
- Generate and update weather reports for events and projects.
- Collateral Materials: Assist Creative Services and SSC staff with developing, creating, distributing and updating informational and sales/marketing collateral.
- Bid Coordination: Assist in submitting bids for events.
- General Office: Knowledge and ability to use general office machinery and procedures. Strong computer and customer service skills required. Ability to maintain manual filing and organizational systems.
- Computer Skills: Strong background with Microsoft Office (Word, Excel, Publisher), Internet, MS Outlook. Some desktop publishing skills preferred and some knowledge of HTML is helpful.
- Communication Skills: Ability to write and speak in a clear, professional manner for all business correspondence and presentation opportunities.
- Organization: Ability to manage multiple projects and priorities under tight deadlines.
To apply: Send cover letter and resume to email@example.com.
Deadline to apply: August 21, 2015