Photo: David Newman

Careers

Open Positions:

  • DIRECTOR, PARTNER AND VISITOR SERVICES
  • NATIONAL ACCOUNT DIRECTOR

We offer a friendly, fun, team-oriented work environment in a downtown office tower connected to the Washington State Convention Center, a competitive benefits package which includes a Paid Time Off program with 15 days to start, 10 paid office holidays, employer-paid medical, dental and vision insurance, plus 401k with employer matching.

Internships:

  • Seattle Sports Commission Fall Intern
  • Public Relations Fall Intern

DIRECTOR, PARTNER AND VISITOR SERVICES

This position is responsible for growing partnership, sponsorship and publication revenue.  Also directs all visitor services activities.

The successful candidate will be a polished professional who is able to demonstrate excellent communication and relationship-building skills.   We are looking for someone with a solid background in sales in the hospitality/tourism industry with experience and passion for Seattle history, culture, tourism and the food scene.  Must also be adept at developing talent and setting clear goals and expectations for the department.

Essential Job Functions

  • 25% Direct selling time (new partnership, retention & sponsorship) – leading by example.
  • Plans, develops and implements partnership sales programs.
  • Reviews and recommends change to partnership fees, services and benefits.
  • Active in appropriate business to business, community organizations to foster partnership sales and retention.
  • Seeks out and is comfortable presenting the Visit Seattle mission (DMO role in travel and tourism industry) message to various groups in the community.
  • Supervises all aspects of the department to include, sales and retention activities.
  • Oversees Seattle Visitor Centers operations and supervises Chef Concierge/Senior Manager, Seattle Visitor Centers and Concierge Services.
  • Researches and develops additional Visitor Center revenue opportunities in conjunction with the Chef Concierge/Senior Manager, Seattle Visitor Centers and Concierge Services.
  • Coordinates and plans with marketing partner and sponsor related marketing materials.
  • Oversees Saga City relationship to assure Visit Seattle publications are produced and distributed in accordance with organizational plans.
  • Provides innovative and creative direction on all partnership events and networking functions, working closely with public relations, marketing and special events.

Education, prior work experience and specialized skills and knowledge: 

  • Bachelor’s degree preferred
  • Knowledge of the hospitality industry and its importance to the local economy; ability to understand the role of Visit Seattle in the community.
  • Five+ years sales and marketing experience required.
  • Able to exercise initiative, judgment, diplomacy and maintain confidentiality in a wide variety of internal and public situations.
  • Strong supervisory skills:  Able to select, develop, supervise and direct people and/or resources to meet department goals.
  • Excellent interpersonal, writing and communications skills
  • Strong customer service orientation
  • Effective organizational and time management skills
  • Great attention to detail
  • Proficiency in Word, Excel and Outlook
  • Owns car and is able to travel throughout Puget Sound region
  • Must be able to speak, read, write and understand the primary language, English, used in the workplace.

AMERICANS WITH DISABILITIES SPECIFICATIONS

Physical Demands/Work Environment:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work involves working alone on the computer, collaborating as part of a team or working closely with others by computer or over the phone.
  • Most work tasks are performed indoors.
  • Must be able to sit at a desk for up to 8 hours per day.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, ten key, multi-line touch phone, filing cabinets, FAX machines, photocopiers, scanner and other office equipment as needed.
  • Occasional need to attend outside work functions after hours.

Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing most of the duties of this job, the employee may not be exposed to weather condition. The noise level in the work environment is usually moderate.  Employee will occasionally be required to travel and attend out of office meetings and after-hours events.

Schedule:  Monday through Friday, 8:30am-5:00pm.  Additional hours as business requires.

Compensation:  Competitive

To apply: Send cover letter and resume to resumes@visitseattle.org or apply online HERE.


 

NATIONAL ACCOUNT DIRECTOR

This position is responsible for promoting and selling Seattle and region as a convention and meeting destination for Strategic Local Key Accounts. This position is responsible for account strategy and relationship management for some of Seattle’s largest corporate accounts who produce approximately 30% of the total Convention Center room nights annually.  Achieves specific room night sales goals as assigned, reviewed annually. 80% focus on Convention Center bookings; 20% focus on hotel self-contained business.

The successful candidate will be a polished professional who is able to demonstrate excellent communication and relationship-building skills.   We are looking for someone with a solid background in sales in the hospitality/tourism industry with experience and passion for Seattle history, culture, tourism and the food scene.

List of Essential Job Functions:

  • Generates convention center and hotel bookings from an assigned market segment(s), which may be revised annually.
  • Develop and manages sales leads; prepares space rate proposals and competitive, creative and compelling bids to win business for Seattle. Client presentations of the bids are often required.
  • Creates and maintains client base in the assigned local key account market; assigned an annual room night goal, to be achieved from definite bookings within this market. Analyzes total spend of group in order to effectively yield manage prospective business bidding and securing the best business for the city.
  • Actively prospects for new business in assigned local key account market, using the value added/ROI approach so that Visit Seattle leads do not duplicate partner hotel and national/global sales efforts.
  • Attends tradeshows, sales missions, client events, networking meetings and local meetings to solicit convention business; responsible for pre-planning, target marketing, pre- and post-event related work and some booth arrangements, as applicable.
  • Entertain local customers frequently, developing strong relationships with key decision makers.
  • Coordinates and conducts city site inspections for meeting planners, showcasing facilities, attractions and partners in the city.
  • Assists meeting planners with referrals to services manager or other service providers, and national sales managers in determining sales opportunities that benefit the community.
  • During convention/meeting, maintain contact with meeting planner; including appropriate contacts with individual(s) responsible for rebooking.
  • Maintain research on competition regarding marketing and sales strategies.
  • Ability to establish quick and efficient relationships with clients from beginning to end to effectively sell and close the business opportunities to retain maximum business in the organizations’ headquarter region.
  • Represent Visit Seattle professionally at company and client sponsored events.
  • Performs other related duties, special projects and assignments as required.

The successful candidate will have the following experience and qualifications:

  • Four-year degree preferred.
  • Five years minimum hotel industry sales experience required.
  • Strong analytical and organizational skills.
  • Demonstrated ability to manage a sales territory and large account base.
  • Ability to initiate and write marketing plans.
  • Demonstrates high initiative and self-motivation, as well as creativity.
  • Consistent positive attitude and professional demeanor.
  • Strong service approach with both internal and external customers.
  • Able to work efficiently and accurately while managing a schedule with minimal supervision.
  • Strong and consistent ability to prioritize activities within specific time guideline and to handle multiple responsibilities within specific time frames and deadlines.
  • Outstanding oral and written communication skills.
  • Willing and able to work evenings, weekends and holidays based on client and office demands.
  • Proficiency in Word, Excel, Outlook, PowerPoint, Simpleview and other relational sales management and space management databases.
  • Ability to operate computer, fax, Outlook, PDA and general office equipment including laptop computers, often from remote locations.

AMERICANS WITH DISABILITIES SPECIFICATIONS

Physical Demands/Work Environment: 

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work involves working alone on the computer, collaborating as part of a team or working closely with others by computer or over the phone.
  • Work involves frequent walking city site inspections conducted with customers and partners
  • Most work tasks are performed indoors.
  • Position will require occasional weekends and frequent early morning and evening hours based on customer’s schedule and needs.
  • Estimate approximately 5% national travel and 15% regional travel, depending on market needs.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, ten key, multi-line touch phone, filing cabinets, FAX machines, photocopiers, scanner and other office equipment as needed.

Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing most of the duties of this job, the employee may not be exposed to weather condition. The noise level in the work environment is usually moderate.

Schedule:  Monday through Friday, 8:30am-5:00pm.  Additional hours as business requires.

Compensation:  Competitive

To apply: Send cover letter and resume to resumes@visitseattle.org or apply online HERE.

 


 

PUBLIC RELATIONS FALL INTERN

The primary function of the Visit Seattle Relations/Communications department is to increase the economic impact of tourism in the city and county through coverage by the media.  The department also oversees organizational and tourism industry communications.

The Public Relations/Communications Internship allows college students to become involved in, and learn about, both the tourism industry and professional public relations.

Schedule:                           20 hours a week

Timeline:                            3 -6 months long

Hours:                                 $12/hr plus ORCA card for duration

Scope of work:

Intern will participate in a number of projects, including but not limited to:

  • Assisting visiting journalists: This may require fact checking of stories, coordinating photos, arranging interviews and working with local hotels, restaurants and attractions
  • Assisting with web site posting, editing and photo procurement
  • Writing, editing and researching for press releases, newsletters, reports, publications and other organizational documents
  • Photo library maintenance and development; storing and organizing new and existing photos
  • Developing media lists and editorial calendars
  • Responding to media requests for in-depth information
  • Assembling press kits, maintaining photo/video library and general office coordination and assistance.
  • Tracking media coverage through the department’s clipping service and compiling reports
  • Assisting with publications, website postings and other organizational communication projects such as annual reports, organizational newsletters and more
  • Assisting with social media posting, tracking and planning

Learning objectives:

This position is open to a Junior or Senior communications student interested in gaining real world experience working in an in-house PR and communications department.

Desired Skills:

The ideal candidate should have the following qualifications:

  • Senior undergraduate standing (junior, graduate students and recent graduates considered)
  • Excellent research, writing and communication skills
  • Social media understanding, experience preferred
  • Graphic design, HTML knowledge/experience/interest preferred

To apply:  Submit cover letter and resume to PR@visitseattle.org.

Deadline to apply:   August 21, 2015


 

SEATTLE SPORTS COMMISSION FALL INTERN

The Seattle Sports Commission is seeking two interns this fall to assist the Executive Director of the Seattle Sports Commission with a wide variety of projects.  Successful candidates will have strong administrative and communication skills with the ability to multi-task.

Fall interns will have the opportunity to work with the SSC on multiple events such as the SSC Open and Women’s Leadership Breakfast as well as assist with planning Sports Star of the Year and bidding for future events.

Schedule:                           20-40 hours a week

Timeline:                            September – November:  3 months

Hours:                                 Earned hour will go toward college credit; internship is unpaid; hours will vary depending on number of credits desired.

Duties and Responsibilities:

Administrative

  • General Office: copy, fax, mail, ship and file materials as needed.  Assist with coordinating meetings (venues, RSVPs, catering, etc.) documenting and managing Board and Executive Committee meetings, manage SSC emails, responding to all emails and organizing appropriately.
  • Event Management: The SSC organizes several events each year including Board meetings, receptions, networking functions, golf outings and parties.  The intern will assist in coordinating and organizing some of these events.
  • Database Maintenance: Input, update, manage and organize information into SSC database.  This may include venues, Partners, contacts, etc.
  • Research: Utilize the internet and other sources to research specific sports events, etc.
  • Organization: The intern will assist with maintaining an effective organized filing system that is easily accessible.

Marketing & Sales

  • Website Development: Ensure content in Sports Commission website (seattlesports.org) is correct and updated.  Gather and/or provide new events and information as needed and build out the web site.
    • The intern will become familiar with the SSC web site and make recommendations for change to the site.
    • Research sports clubs and organizations, communicate with appropriate contacts; create links on site for access to specific clubs and organizations.
    • General reports on web activity to determine what sections in our site visitors are linking to, check banner reports, etc.
    • Become familiar with Adobe Photoshop to make changes to web site.
    • Write press releases for SSC events and projects.
    • Manage SSC logo and image folder; update regularly.
    • Generate and update weather reports for events and projects.
  • Collateral Materials: Assist Creative Services and SSC staff with developing, creating, distributing and updating informational and sales/marketing collateral.
  • Bid Coordination: Assist in submitting bids for events.

 Required Skills:

  • General Office: Knowledge and ability to use general office machinery and procedures.  Strong computer and customer service skills required.  Ability to maintain manual filing and organizational systems.
  • Computer Skills: Strong background with Microsoft Office (Word, Excel, Publisher), Internet, MS Outlook.  Some desktop publishing skills preferred and some knowledge of HTML is helpful.
  • Communication Skills: Ability to write and speak in a clear, professional manner for all business correspondence and presentation opportunities.
  • Organization: Ability to manage multiple projects and priorities under tight deadlines.

To apply: Send cover letter and resume to resumes@visitseattle.org.

Deadline to apply: August 21, 2015

Chief Seattle bust in Pioneer Square Photo: David Newman

EQUAL OPPORTUNITY EMPLOYMENT

Visit Seattle is an equal opportunity employer. It is Visit Seattle’s policy that employees and prospective employees be treated with respect and without discrimination because of their age, marital status, race, color, national origin, religion, creed, sex, sexual orientation, veteran status, the presence of any sensory, mental or physical disability, the use of a trained guide dog or service animal by a disabled person, or any other legally-protected status. It is our policy to conform to all applicable laws and regulations affecting all protected classes. It is Visit Seattle’s policy to comply with the Americans with Disabilities Act and other laws prohibiting discrimination against applicants or employees with disabilities. Visit Seattle will provide reasonable accommodations to qualified applicants and employees with known physical or mental disabilities in all the terms and conditions of employment, including the recruitment and hiring process.

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