Photo: David Newman

Careers

Open Positions:

  • CONVENTION SALES COORDINATOR
  • DIRECTOR, PARTNER AND VISITOR SERVICES

We offer a friendly, fun, team-oriented work environment in a downtown office tower connected to the Washington State Convention Center, a competitive benefits package which includes a Paid Time Off program with 15 days to start, 10 paid office holidays, employer-paid medical, dental and vision insurance, plus 401k with employer matching.

CONVENTION SALES COORDINATOR

This is a busy position supporting up to four National Account Directors. The Convention Sales department works to promote Seattle as the best destination for conventions, meetings and exhibitions.  The main function of the Convention Sales Coordinator is to provide administrative support to the National Account Directors.

The successful candidate will be a demonstrated self- starter who takes initiative, is extremely organized, who exhibits excellent and consistent follow through, creativity and maturity.   There are lots of moving parts in this position, so candidate must be able to handle multiple projects and priorities with poise, dedication, accuracy and efficiency.   We’re looking for someone who understands and embraces Visit Seattle’s mission, who is highly service and team-oriented and able to deliver consistently top-level service to both internal and external customers.  This position requires a lot of contact with clients and members so the successful candidate will be very personable and professional in their communication style and demeanor.   The ideal candidate has a true interest in working and growing in the hospitality industry.  This is a full time position with paid medical, dental, vision and a 401k program with employer matching.

Essential Job Functions:

  • Provides administrative sales and services support for three to four National Account Directors to include organizing, typing, copying, collating and filing materials.
  • Preparation of correspondence and reports as directed by National Account Director.
  • Manages room block commitment forms and prepare bid books.
  • Lead processing and distribution.
  • Coordinates appointments for site inspections and other schedules.
  • Maintains client files.
  • Gift assembly and delivery.
  • Space Rate Proposal and audit preparation and distribution.
  • Potential travel to assist their National Sales Directors with tradeshows, FAMS and special events.

The successful candidate will have the following experience and qualifications:

  • Bachelor’s degree.
  • 2 years relevant administrative experience required.
  • Hospitality experience preferred.
  • Strong background using computers, proficient in Microsoft Word, Excel and Outlook programs.
  • Experience with basic database software and data entry.
  • Exceptional communication skills, both verbal and written.
  • Strong service approach with both internal and external customers.
  • Ability to handle diverse colleagues, multiple projects and priorities at the same time with poise and efficiency.
  • Consistently positive attitude and professional demeanor.

Physical Demands

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to:

  • Stand; walk; sit; use hands to finger, handle, feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
  • The employee must occasionally lift and/or move up to 30 pounds.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Employee must be able to sit at a desk for up to 8 hours per day.
  • Must be able to deliver packages on foot around the downtown core.

Work Environment

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing most of the duties of this job, the employee may not be exposed to weather condition.  The noise level in the work environment is usually moderate.

Office hours:  Monday through Friday, 8:30am-5:00pm

Schedule:  May request a flex schedule: for example, 7:00am-3:30pm. To be discussed.

Compensation:  Competitive

To apply send cover letter and resume to resumes@visitseattle.org or apply ONLINE.

DIRECTOR, PARTNER AND VISITOR SERVICES

Visit Seattle is now hiring a Director, Partner and Visitor Services to join our team of dedicated, service-oriented professionals.  This position is responsible for growing partnership, sponsorship and publication revenue.  Also directs all visitor services activities.

The successful candidate will be a polished professional who is able to demonstrate excellent communication and relationship-building skills.   We are looking for someone with a solid background in sales in the hospitality/tourism industry with experience and passion for Seattle history, culture, tourism and the food scene.  Must also be adept at developing talent and setting clear goals and expectations for the department.

Essential Job Functions

  • 25% Direct selling time (new partnership, retention & sponsorship) – leading by example.
  • Plans, develops and implements partnership sales programs.
  • Reviews and recommends change to partnership fees, services and benefits.
  • Active in appropriate business to business, community organizations to foster partnership sales and retention.
  • Seeks out and is comfortable presenting the Visit Seattle mission (DMO role in travel and tourism industry) message to various groups in the community.
  • Supervises all aspects of the department to include, sales and retention activities.
  • Oversees Seattle Visitor Centers operations and supervises Chef Concierge/Senior Manager, Seattle Visitor Centers and Concierge Services.
  • Researches and develops additional Visitor Center revenue opportunities in conjunction with the Chef Concierge/Senior Manager, Seattle Visitor Centers and Concierge Services.
  • Coordinates and plans with marketing partner and sponsor related marketing materials.
  • Oversees Saga City relationship to assure Visit Seattle publications are produced and distributed in accordance with organizational plans.
  • Provides innovative and creative direction on all partnership events and networking functions, working closely with public relations, marketing and special events.

Education, prior work experience and specialized skills and knowledge: 

  • Bachelor’s degree preferred
  • Knowledge of the hospitality industry and its importance to the local economy; ability to understand the role of Visit Seattle in the community.
  • Five+ years sales and marketing experience required.
  • Able to exercise initiative, judgment, diplomacy and maintain confidentiality in a wide variety of internal and public situations.
  • Strong supervisory skills:  Able to select, develop, supervise and direct people and/or resources to meet department goals.
  • Excellent interpersonal, writing and communications skills
  • Strong customer service orientation
  • Effective organizational and time management skills
  • Great attention to detail
  • Proficiency in Word, Excel and Outlook
  • Owns car and is able to travel throughout Puget Sound region
  • Must be able to speak, read, write and understand the primary language, English, used in the workplace.

Physical Demands/Work Environment:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work involves working alone on the computer, collaborating as part of a team or working closely with others by computer or over the phone.
  • Most work tasks are performed indoors.
  • Must be able to sit at a desk for up to 8 hours per day.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, ten key, multi-line touch phone, filing cabinets, FAX machines, photocopiers, scanner and other office equipment as needed.
  • Occasional need to attend outside work functions after hours.

Work Environment:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing most of the duties of this job, the employee may not be exposed to weather condition. The noise level in the work environment is usually moderate.  Employee will occasionally be required to travel and attend out of office meetings and after-hours events.

Schedule:  Monday through Friday, 8:30am-5:00pm.  Additional hours as business requires.

Compensation:  Competitive

To apply: Send cover letter and resume to resumes@visitseattle.org or apply online HERE.

 

Chief Seattle bust in Pioneer Square Photo: David Newman

EQUAL OPPORTUNITY EMPLOYMENT

Visit Seattle is an equal opportunity employer. It is Visit Seattle’s policy that employees and prospective employees be treated with respect and without discrimination because of their age, marital status, race, color, national origin, religion, creed, sex, sexual orientation, veteran status, the presence of any sensory, mental or physical disability, the use of a trained guide dog or service animal by a disabled person, or any other legally-protected status. It is our policy to conform to all applicable laws and regulations affecting all protected classes. It is Visit Seattle’s policy to comply with the Americans with Disabilities Act and other laws prohibiting discrimination against applicants or employees with disabilities. Visit Seattle will provide reasonable accommodations to qualified applicants and employees with known physical or mental disabilities in all the terms and conditions of employment, including the recruitment and hiring process.

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