Photo: David Newman

Careers

Visit Seattle offers a friendly, fun, team-oriented work environment in a downtown office tower connected to the Washington State Convention Center, a competitive benefits package which includes a Paid Time Off program with 15 days to start, 10 paid office holidays, employer-paid medical, dental and vision insurance, plus 401k with employer matching.

OPEN POSITIONS:

Visit Seattle is currently hiring for the following position:

  • Front Office Coordinator
  • Junior Designer
  • National Account Director

OPEN INTERNSHIPS:

Visit Seattle is currently hiring for the following internships:

  • Public Relations Intern – Spring/Summer>
  • Special Events Intern – Summer

OPEN POSITIONS

FRONT OFFICE COORDINATOR

As the first impression of Visit Seattle to callers and visitors, we are looking for someone who is warm, friendly, genuine, energetic and personable – someone who exemplifies the high service standards for which our hospitality industry is known.  This position is first point of contact for our partners, visitors and clients, both in person and over the phone, and requires someone who is extremely organized and detail-oriented, who is able to juggle multiple tasks and interruptions with poise, confidence and cheerfulness.  The successful candidate will thrive on being the hub of an organization:  the “go to” person for questions, supplies, project assistance and administrative support.   This position is ideal for someone who wants to build a career in the hospitality and travel industry.

Essential Job Functions:

  • Greet visitors at front desk with a warm, genuine, professional and enthusiastic welcome.
  • Answer incoming calls with an enthusiastic, cheerful tone.
  • Route calls knowledgeably and expeditiously to appropriate team member.
  • Keep conference rooms, lobby, mail room and kitchen clean, orderly and well stocked.
  • Mail student and visitor information packets upon request.
  • Assist Communication Manager with fact checking of visitseattle.org on a regular basis.
  • Maintain kitchen and office supplies; including inventory, ordering and distribution.
  • Processing and distribution of all incoming and outgoing U.S.P.S, UPS, FedEx and International mail.
  • Fulfilling bulk orders of publications for mail and will call pick up.
  • Managing inventory of all collateral in the mail room and the 8th floor store room.
  • Receive and schedule couriers and other deliveries as requested.
  • Distribution of parking validation to guests; maintaining log and inventory.
  • Building management contact for service related issues.

The successful candidate will have the following experience and qualifications:

  • 1-2 years relevant experience required.
  • Bachelor’s degree in hospitality or tourism major preferred.
  • Desire for a career in the hospitality and travel industry required.
  • Strong service approach with both internal and external customers.
  • Exceptional interpersonal, verbal and written communication skills.
  • Must have high attendance rate and be punctual as well as flexible, and able to work late when needed.
  • Strong background using computers; proficient in Microsoft Word, Excel and Outlook programs; Experience with basic database software and data entry.
  • Able to handle diverse colleagues, difficult situations, and multiple projects and priorities at the same time with poise, sound judgment, integrity and efficiency.
  • Able to speak, read, write and understand English, the primary language used in the office.

To apply: Send cover letter and resume to resumes@visitseattle.org or apply through our online Career Portal.


PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work involves working alone on the computer, collaborating as part of a team or working closely with others by computer or over the phone.
  • Most work tasks are performed indoors.
  • Must be able to move and lift 30 pounds.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, ten key, multi-line touch phone, filing cabinets, FAX machines, photocopiers, scanner and other office equipment as needed.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
  • Stand; walk; sit; use hands to finger, handle, feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, ten key, multi-line touch phone, filing cabinets, FAX machines, photocopiers, scanner and other office equipment as needed.
  • Attend outside work functions.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing most of the duties of this job, the employee may not be exposed to weather conditions. The noise level in the work environment is usually moderate.

JUNIOR DESIGNER

Visit Seattle is now hiring a Junior Designer to join our team of dedicated, service-oriented professionals.  Develop your existing skills by working with senior creative staff on a range of ambitious and innovative projects.  The Junior Designer is responsible for helping to drive the production of campaigns and events, so an understanding of typography, layout, color, print and digital e-production will be needed to help the team produce the best work possible.

The Visit Seattle Marketing Team is a fun and creative group who are responsible for the visual presence of the brand. We are marketing professionals who work hard to promote our city and expand the Visit Seattle brand. The Marketing Department is a dynamic team who embraces the unique talents that everyone contributes to form a team of motivated, ambitious and hard-working individuals with the common goal of maintaining Seattle as a leading destination.

Essential Job Functions:

Perform all graphics-related tasks for Visit Seattle, including:

  • Work with marketing and development staff on style and approach for all projects
  • Offer input to creative meetings and sharing ideas
  • Produce attractive and effective designs for all media
  • Communicate with senior team members to receive feedback
  • Liaise effectively with clients (internal and external) and other team members
  • Support the team throughout the execution of campaigns and projects

Support all internal departments with graphic design including:

  • Creation and production of maps, postcards, invitations, signage, forms, brochures, newsletters, etc.
  • Design and production of attractive, effective collateral materials for staff/member/client communications creatively and efficiently
  • Creation of graphics for the Visitor Center video wall, customize member ads for wall
  • Develop/maintain relationships with various print production vendors for job bids
  • Complete all projects on time and on budget

The successful candidate will have the following experience and qualifications:

  • One to two years of experience of professional graphic design preferred
  • B.A. or B.S. in graphic design, art or related field or equivalent academic and work experience required
  • Knowledge of software including: InDesign, Illustrator, Photoshop, Acrobat, Dreamweaver, basic HTML/CSS required
  • Determination and willingness to achieve and succeed
  • The ability to meet deadlines in a high pressure environment
  • Strong customer service orientation
  • High enthusiasm, creativity, initiative and innovation
  • Ability to exercise initiative, judgment, diplomacy and maintain confidentiality in a wide variety of internal and public situations
  • Strong organizational and time management skills; ability to handle multiple tasks and projects simultaneously
  • Excellent interpersonal, writing and communications skills
  • The willingness to listen to feedback and use it to improve
  • Strong attention to detail
  • Proficiency in Word, Excel and Outlook

Compensation:  Competitive

To apply: Send cover letter, resume and a link to your online portfolio to resumes@visitseattle.org.


PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work involves working alone on the computer, collaborating as part of a team or working closely with others by computer or over the phone.
  • Involves some travel, out of office meetings and after hours events.
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, ten key, multi-line touch phone, filing cabinets, FAX machines, photocopiers, scanner and other office equipment as needed.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing most of the duties of this job, the employee may not be exposed to weather conditions. The noise level in the work environment is usually moderate.

NATIONAL ACCOUNT DIRECTOR

This position is responsible promoting and selling Seattle and the region as a convention and meeting destination for associations and corporations.    We are looking for a polished professional with strong hotel sales experience who has demonstrated the ability to manage a sales territory and large account base.  Must have exceptional customer service skills, be able to foster relationships and work with a wide variety of people.  The ideal candidate will also have comprehensive knowledge of the Seattle area, have a strong service approach with all whom they interact and be a creative problem solver with endless energy and enthusiasm for promoting Seattle and our partners.

Essential job functions: 

  • Generates hotel bookings from an assigned market segment(s), which may be revised annually.
  • Generates and manages sales leads.
  • Creates and maintains client base in the assigned market; assigned an annual room night goal, to be achieved from definite bookings within this market. Analyzes total spend of group in order to effectively secure the best business for the city.
  • Actively prospects for new business in assigned market, using the value added/ROI approach so that Visit Seattle leads do not duplicate partner hotel and national/global sales efforts.
  • Attends tradeshows, sales missions, client events, networking meetings and local meetings to solicit business; responsible for pre-planning, target marketing, pre- and post-event related work and some booth arrangements, as applicable.
  • Coordinates and conducts city site inspections for meeting planners, showcasing facilities, attractions and partners in the city.
  • Assists meeting planners with referrals to services manager or other service providers, and national sales managers in determining sales opportunities that benefit the community.
  • During convention/meeting, maintain contact with meeting planner; including appropriate contacts with individual(s) responsible for rebooking.
  • Maintain research on competition regarding marketing and sales strategies.
  • Ability to establish quick and efficient relationships with clients from beginning to end to effectively sell and close the business opportunities.
  • Represents Visit Seattle professionally at company and client sponsored events.
  • Performs other related duties, special projects and assignments as required.

The successful candidate will have the following experience and qualifications:

  • Four-year degree preferred.
  • Five years minimum hospitality sales experience preferred.
  • Strong analytical and organizational skills.
  • Demonstrated ability to manage a sales territory and large account base.
  • Ability to initiate and write marketing plans.
  • Demonstrates high initiative and self-motivation, as well as creativity.
  • Consistent positive attitude and professional demeanor.
  • Strong service approach with both internal and external customers.
  • Able to work efficiently and accurately while managing a schedule with minimal supervision.
  • Strong and consistent ability to prioritize activities within specific time guideline and to handle multiple responsibilities within specific time frames and deadlines.
  • Outstanding oral and written communication skills.
  • Willing and able to work evenings, weekends and holidays based on client and office demands.
  • Proficiency in Word, Excel, Outlook, PowerPoint, Simpleview and other relational sales management and space management databases.
  • Ability to operate computer, fax, Outlook, PDA and general office equipment including laptop computers, often from remote locations.

To apply: Send cover letter and resume to resumes@visitseattle.org or through our online Career Portal.


PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to:

  • Stand; walk; sit; use hands to finger, handle, feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.
  • Must occasionally lift and/or move up to 30 pounds.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Requires working alone on the computer, collaborating as part of a team and working closely with others by computer and over the phone.
  • Work involves frequent walking city site inspections conducted with customers and partners
  • Position will require occasional weekends and frequent early morning and evening hours based on customer’s schedule and needs.
  • Estimate approximately 15% travel depending on market.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing most of the duties of this job, the employee may not be exposed to weather conditions. The noise level in the work environment is usually moderate.

OPEN INTERNSHIPS

PUBLIC RELATIONS INTERN – SPRING/SUMMER

About our Public Relations department: The primary function of the Visit Seattle Relations/Communications department is to increase the economic impact of tourism in the city and county through coverage by the media.  The department also oversees organizational and tourism industry communications.

Job description:              

The Public Relations/Communications Internship allows college students to become involved in, and learn about, both the tourism industry and professional public relations. The PR department has  1 internship available for each season, Spring and Summer.

Hours:  20 hours per week
Timeline:  Spring: March-May or April-June; Summer: June-August or July-September
Compensation:  $12/hr plus ORCA card for duration

Scope of work:
Intern will participate in a number of projects, including but not limited to:

  • Assisting visiting journalists: This may require fact checking of stories, coordinating photos, arranging interviews and working with local hotels, restaurants and attractions
  • Assisting with web site posting, editing and photo procurement
  • Writing, editing and researching for press releases, newsletters, reports, publications and other organizational documents
  • Photo library maintenance and development; storing and organizing new and existing photos
  • Developing media lists and editorial calendars
  • Responding to media requests for in-depth information
  • Assembling press kits, maintaining photo/video library and general office coordination and assistance.
  • Tracking media coverage through the department’s clipping service and compiling reports
  • Assisting with publications, website postings and other organizational communication projects such as annual reports, organizational newsletters and more
  • Assisting with social media posting, tracking and planning

Learning objectives:
This position is open to a Junior or Senior communications student interested in gaining real world experience working in an in-house PR and communications department.

Desired Skills:
The ideal candidate should have the following qualifications:

  • Senior undergraduate standing (junior, graduate students and recent graduates considered)
  • Excellent research, writing and communication skills
  • Social media understanding, experience preferred

To apply:  Submit cover letter and resume to PR@visitseattle.org.

Deadlines to apply:

  • Spring Internship: February 15, 2016
  • Summer Internship: April 15, 2016

SPECIAL EVENTS INTERN – SUMMER

Visit Seattle is seeking one Special Events Intern from May 23 – September 30, 2016 (dates are approximate and possibly flexible based on mutual agreement).  As a leader in the hospitality industry, we have the resources to provide a hospitality student the unique opportunity to learn from several of the top industry leaders in Seattle, within Visit Seattle and with our industry partners.

Hours: require 35- 38 hours per week
Timeline: Summer Term: May 23 – September 30, 2016
Compensation: $12.00 per hour plus a bus pass. No housing or per diem stipends.
Work schedule:  Monday-Friday 8:30am-5pm, variations on schedule may be available as mutually agreed upon.

Job Description

  • Work with Director of Special Events on the planning and coordination of Sales Trips, Tradeshows, Client Events, and Partnership Events
  • Coordinate Booth Details for Tradeshows
  • Write Resumes for each event
  • Create Name Badges for event attendees
  • Working with Marketing Team on creative for events

Learning objectives:

  • Learn how to coordinate trade show details of a variety of different styles and companies
  • Learn how to organize tasks based on importance and complete on time
  • Communication skills with internal team, vendors and Director
  • Learn how to coordinate an event from start to finish, be a part of the pre-planning meetings with the Director, Shadow during site tours and see how to manage multiple vendors.
  • Develop problem solving skills

 Desired Skills:

  • Minimum of three years completed on a Four-Year degree from an academic institution, however it is preferred that the intern is a recent graduate seeking to continue their event planning experience
  • Two years of customer service experience in the hospitality field
  • Understanding of the convention and tourism industries
  • Exceptional customer service skills, both on the phone and face-to-face
  • Highly organized and detail-oriented
  • Proven ability to work independently while effectively prioritizing and multi-tasking
  • Demonstrated creativity, initiative, and self-motivation
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office products
  • Able to identify and effectively deal with conflict

To apply:  Interested students should submit a letter of interest and resume to: resumes@visitseattle.org and kkurkjian@visitseattle.org.   Specify interest in the Special Events Summer Internship

The letter of interest should give a brief overview of the student’s:

  • Background
  • Educational attainment to date, including cumulative GPA
  • Expected graduation date
  • Extracurricular activities
  • Hospitality experience to date
  • Previous work experience, if any
  • Current anticipated career path
  • Statement of purpose – reason for wanting this experience.

Deadline to submit resume:  March 4, 2016

Chief Seattle bust in Pioneer Square Photo: David Newman

EQUAL OPPORTUNITY EMPLOYMENT

Visit Seattle is an equal opportunity employer. It is Visit Seattle’s policy that employees and prospective employees be treated with respect and without discrimination because of their age, marital status, race, color, national origin, religion, creed, sex, sexual orientation, veteran status, the presence of any sensory, mental or physical disability, the use of a trained guide dog or service animal by a disabled person, or any other legally-protected status. It is our policy to conform to all applicable laws and regulations affecting all protected classes. It is Visit Seattle’s policy to comply with the Americans with Disabilities Act and other laws prohibiting discrimination against applicants or employees with disabilities. Visit Seattle will provide reasonable accommodations to qualified applicants and employees with known physical or mental disabilities in all the terms and conditions of employment, including the recruitment and hiring process.

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