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Employment

Visit Seattle is currently hiring for the following position:
  • Summer Concierge
Visit Seattle is currently recruiting for the following Summer 2015 internships:
  • Public Relations Internship
  • Concierge/Information Specialist Internship

SUMMER CONCIERGE

Visit Seattle is now hiring for a full time, temporary Concierge to work the busy summer season for the Seattle Visitor and Concierge Services Center on the 1st floor of the Washington State Convention Center.

Do you know Seattle and the Northwest inside and out and love to share it with others?  We are looking for an Olympic-level task master who is able to work independently and who thrives in a fast-paced environment.  The perfect candidate will be extremely organized, detail-oriented, enthusiastic, energetic, and have patience, understanding and empathy. Must enjoy helping others and focusing on their satisfaction and exhibit World Class customer service with every visitor and partner interaction. 

Essential Job Functions:
  • Assist visitors from around the world in crafting their perfect Seattle experience.
  • Provide world class service to all visitors requesting information and concierge services to walk up visitors, visitor callers and emails. 
  • Promote Visit Seattle partnership and market vendors through referrals, recommendations and bookings.
  • Work as a liaison with our partnership department to solicit new partners.
  • Keep necessary inventory of partner brochures: order, re-stock and hand-out as necessary.
  • Update daily ‘hot sheet’ of events in Seattle community.
  • Perform other related duties and assignments as required.

Qualifications:
  • At least 2 years as hotel concierge or in hospitality/tourism/customer service
  • Excellent communication skills - verbal and written
  • Always patient, understanding, helpful and cheerful
  • In-depth Seattle and state knowledge
  • Passionate and enthusiastic
  • Ethical
  • Professional
  • Detail oriented and highly organized
  • Computer proficient
  • Able to lift and move 50+ pounds
Schedule: 
Adaptable schedule mid-May through September:  8:30am to 5:00pm, 40 hours a week including two to three weekends a month.

Physical environment/working conditions:
  • Work involves working alone on the computer, collaborating as part of a team or working closely with others by computer or over the phone.
  • Able to lift and move 50+ pounds
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.
  • Must have finger dexterity to be able to operate office equipment such as computers, printers, ten key, multi-line touch phone, filing cabinets, FAX machines, photocopiers, scanner and other office equipment as needed.
Compensation:  Competitive, plus ORCA card.

To apply: Send cover letter and resume to resumes@visitseattle.org.



CONCIERGE/INFORMATION SPECIALIST INTERN

Visit Seattle is accepting applications for an Intern to work at the Seattle Visitor Desk, located on the first floor of the Washington State Convention Center at 7th and Pike. 

Schedule:             4-10 hours a week for training in May
                                 20-40 hours a week for Internship June – September.  Must able to work weekends.
Timeline:             May-September (volunteer training hours May, internship June-Sept).
Compensation:  Unpaid, will provide ORCA card for duration

Job Summary:  Assist guests to Seattle with travel, transportation and dining recommendations and reservations and extensive travel assistance. Answer phones, stock brochure collateral, offer personalized travel information for Seattle and the Pacific Northwest.

Scope of work:  
  • Itinerary planning
  • Offering/booking restaurant, transportation, travel and tour reservations
  • Making referrals to partner organizations
  • Fielding phone calls
Learning objectives:  To be developed between intern and supervisor to reflect individual goals and objectives.  To include:
  • Customer service
  • Communications
Desired Skills: 
  • Must speak fluently in English with a clear, articulate voice
  • Clear communications, both verbal and written
  • Bi-lingual in Japanese, Chinese, or German preferred
  • Excellent multi-tasking skills
  • Proficient with Microsoft Word, Outlook and Excel
  • Customer service background helpful
  • Demonstrated desire to work with the public
  • Prompt, courteous, friendly
To apply:  Interested students should submit a letter of interest and resume to: resumes@visitseattle.org

Deadline to applyMay 15, 2015


PUBLIC RELATIONS INTERN-SUMMER QUARTER


Public Relations
The primary function of the Visit Seattle Relations/Communications department is to increase the economic impact of tourism in the city and county through coverage by the media.  The department also oversees organizational and tourism industry communications.

Job description:
The Public Relations/Communications Internship allows college students to become involved in, and learn about, both the tourism industry and professional public relations.

Hours:    20 hours per week
Timeline:   Summer 2015
Compensation:   $12/hr plus ORCA card for duration

Scope of work:

  • Intern will participate in a number of projects, including but not limited to:
  • Assisting visiting journalists: This may require fact checking of stories, coordinating photos, arranging interviews and working with local hotels, restaurants and attractions
  • Assisting with web site posting, editing and photo procurement
  • Writing, editing and researching for press releases, newsletters, reports, publications and other organizational documents
  • Photo library maintenance and development; storing and organizing new and existing photos
  • Developing media lists and editorial calendars
  • Responding to media requests for in-depth information
  • Assembling press kits, maintaining photo/video library and general office coordination and assistance.
  • Tracking media coverage through the department’s clipping service and compiling reports
  • Assisting with publications, website postings and other organizational communication projects such as annual reports, organizational newsletters and more
  • Assisting with social media posting, tracking and planning

Learning objectives:
This position is open to a Junior or Senior communications student interested in gaining real world experience working in an in-house PR and communications department.

Desired Skills:

  • The ideal candidate should have the following qualifications:
  • Senior undergraduate standing (junior, graduate students and recent graduates considered)
  • Excellent research, writing and communication skills
  • Social media understanding, experience preferred
  • Graphic design, HTML knowledge/experience/interest preferred 

To apply:  Submit cover letter and resume to PR@visitseattle.org.

Deadline to apply:  May 15, 2015
 





EQUAL OPPORTUNITY EMPLOYMENT Visit Seattle is an equal opportunity employer. It is Visit Seattle's policy that employees and prospective employees be treated with respect and without discrimination because of their age, marital status, race, color, national origin, religion, creed, sex, sexual orientation, veteran status, the presence of any sensory, mental or physical disability, the use of a trained guide dog or service animal by a disabled person, or any other legally-protected status. It is our policy to conform to all applicable laws and regulations affecting all protected classes. It is Visit Seattle’s policy to comply with the Americans with Disabilities Act and other laws prohibiting discrimination against applicants or employees with disabilities. Visit Seattle will provide reasonable accommodations to qualified applicants and employees with known physical or mental disabilities in all the terms and conditions of employment, including the recruitment and hiring process.