About Us > Employment


Employment

Visit Seattle is now hiring service-minded professionals for the following positions:
  • Director of Public Relations
  • Front Office Coordinator
  • Senior Vice President  Convention Sales & Services
Office Hours:  Monday through Friday, 8:30am-5:00pm. 
We offer a friendly, fun, team-oriented work environment in a downtown office tower connected to the Washington State Convention Center, a competitive benefits package which includes a Paid Time Off program, 10 paid office holidays, employer-paid medical, dental and vision, plus 401k with employer matching.

Visit Seattle is now looking for exceptional students for the following internships:
  • Graphic Design Intern  (November - January)
  • Special Events Intern (January - May)

DIRECTOR OF PUBLIC RELATIONS

 This position is primarily responsible for creating and maximizing positive editorial media coverage for the destination, partners and the Visit Seattle organization.  The Director of Public Relations will take the lead in editorial media outreach and contribute to the creation of the strategic communications plan.  This position is also heavily involved in supporting STIA partners in driving incremental destination and occupancy.  We are looking for a polished professional with an exceptional writing ability who is also able to foster relationships and work with a wide variety of people.  The ideal candidate will also have a solid background in the Seattle hospitality industry and a strong service approach with all whom they interact.

Essential Job Functions:

Destination/Organizational Publicity:

  • Manages department’s editorial/pitch calendar across all segments (national leisure, trade, local and industry), working closely with the V.P., Communications to evaluate success and maximize opportunities.
  • Implements proactive media pitches throughout the year.
  • Builds and maintains excellent local, regional and national editorial media relationships.
  • Prepares press releases and other media communications, manages distribution schedule, works with other team members to create/maintain/update essential media databases
  • Conducts publicity efforts for consumer and trade campaigns.
  • Conducts outbound media calls in key markets; up to 15 percent of time may involve travel.
  • Conducts social media outreach to consumer and trade media audiences.
  • Serves as organizational media spokesperson.
  • Develops and implements local media communications strategies and tactics.
  • Proactively contact and respond to reporters, editors and related media associates. 
  • Develop creative story ideas and angles that generate positive exposure for the organization and destination.
  • Oversees creation and maintenance of media materials, miscellaneous copy and releases according to departmental deadlines/editorial calendar.
  • Maintains close relationships with destination PR team, including Visit Seattle members and partners around the city and state.

Communications:

  • Assists with ad hoc Visit Seattle communications projects as assigned, working with the departmental team, other departments and Visit Seattle president; projects may include Visit Seattle annual report, communications campaigns, crisis communications, advertorial development and others.
  • Performs ad hoc copy writing and editing, as needed.
  • Craft talking points and other communications counseling to members of the leadership team on an as-needed basis. Serve as organization’s spokesperson as appropriate and/or necessary.
  • Performs other related duties and assignments as required.

Education, prior work experience and specialized skills and knowledge: 

  • Bachelor’s degree in public relations, communications, journalism or marketing preferred, or equivalent relevant work experience
  • Strong media relations background, experience and orientation required
  • Must possess excellent writing ability across multiple disciplines and a wide range of topics
  • Hospitality industry experience preferred
  • Familiarity with the Seattle area preferred
  • Proficiency in Microsoft Office Suite required
  • Ability to foster relationships, multi-task, adapt without direction, handle unexpected events, solve problems and manage projects
  • Demonstrated tact and judgment in dealing with many different types of people
  • Strong service approach with both internal and external customers
  • Excellent writing skills including a command of grammar, usage and vocabulary
  • Consistently positive attitude and professional demeanor
  • Ability to independently organize, prioritize and oversee incoming information and requests
  • Strong attention to detail

To apply:  Send resume and cover letter to resumes@visitseattle.org or apply on our Career portal by clicking HERE.   


FRONT OFFICE COORDINATOR

As the first impression of Visit Seattle to callers and visitors, we are looking for someone who is warm, friendly, genuine, energetic and personable - someone who exemplifies the high service standards for which our hospitality industry is known.  This position is first point of contact for our partners, visitors and clients, both in person and over the phone, and requires someone who is extremely organized and detail-oriented, who is able to juggle multiple tasks and interruptions with poise, confidence and cheerfulness.  The successful candidate will thrive on being the hub of an organization:  the “go to” person for questions, supplies, project assistance and administrative support.   This position is ideal for someone who wants to get into the hospitality and travel industry at the ground level as a first step towards building a career - we’re looking for a genuine interest in working in this industry.

Essential Job Functions
  • Greet visitors at front desk with a warm, genuine, professional and enthusiastic welcome.
  • Answer incoming calls with an enthusiastic, cheerful tone.
  • Route calls knowledgeably and expeditiously to appropriate team member.
  • Keep conference rooms, lobby, mail room and kitchen clean, orderly and well stocked.
  • Mail student and visitor information packets upon request.
  • Assist Communication Manager with fact checking of visitseattle.org on a regular basis.
  • Maintain kitchen and office supplies; including inventory, ordering and distribution.
  • Processing and distribution of all incoming and outgoing U.S.P.S, UPS, FedEx and International mail.
  • Fulfilling bulk orders of publications for mail and will call pick up.
  • Managing inventory of all collateral in the mail room and the 8th floor store room.
  • Receive and schedule couriers and other deliveries as requested.
  • Distribution of parking validation to guests; maintaining log and inventory.
  • Building management contact for service related issues.
Education, prior work experience and specialized skills and knowledge:
  • 1-2 years relevant experience required.
  • Bachelor’s degree with hospitality or tourism major preferred.
  • Desire for a career in the hospitality and travel industry required.
  • Strong service approach with both internal and external customers.
  • Exceptional interpersonal, verbal and written communication skills.
  • Must have high attendance rate and be punctual as well as flexible, and able to work late when needed.
  • Strong background using computers; proficient in Microsoft Word, Excel and Outlook programs; Experience with basic database software and data entry.
  • Able to handle diverse colleagues, difficult situations, and multiple projects and priorities at the same time with poise, sound judgment, integrity and efficiency.
  • Able to speak, read, write and understand English, the primary language used in the office.
Schedule:  Monday through Friday, 8:30am-5:00pm.


To apply: Send cover letter and resume to resumes@visitseattle.org or apply on our Career portal by clicking HERE.
 


SENIOR VICE PRESIDENT CONVENTION SALES & SERVICE


Position Summary and Responsibilities
Reports to: President & CEO

  • Provides strategic direction and leadership for Visit Seattle convention sales and services teams.
  • Responsible for managing Washington State Convention Center relationship and furthering partnerships with Visit Seattle’s partner base. 
  • Takes a lead role in WSCC and Visit Seattle Board relations and reporting.  Presents the face of Visit Seattle convention sales initiatives to the community.
  • Responsible for Convention Sales and Services teams.
  • Actively engages in industry association leadership.
  • Facilitates and engages in continuing professional development and accreditation.
  • Leads by example and represents the highest levels of customer service. 
  • Leads business development task force implementing “Bring it Home” program.

LIST OF ESSENTIAL JOB FUNCTIONS

  • Direct reports include:
    • Convention Sales Seattle team
    • Convention Sales Chicago and Washington, DC Regional teams
    • Convention Sales coordinators
    • Sales Systems Analyst
    • Director of Convention Services
    • Director of Special Projects/Events
  • Develops and implements annual scope of work for Washington State Convention Center.
  • Manages day-to-day relationships with Center teams.
  • Develops cooperative programs, familiarization trips, client events, trade shows and sales missions with area hotels, restaurants, attractions and other hospitality partners to market the Greater Seattle area.
  • Manages sales incentive program.
  • Develops and implements strategies to penetrate existing markets and to develop new markets.
  • Manages and negotiates contracts and concessions.
  • Manages local and satellite selling teams, including goal setting, effective market deployment, performance reviews, and consistent individual and team coaching and mentoring.
  • Develops and implements travel/trade show schedules.
  • Develops, submits and manages Convention Sales and Convention Services departmental budgets. Submits monthly forecasts for sales and services expense budgets and assures overall budget compliance.
  • Develops and implements marketing/business plans and strategies to promote the destination to convention planners and attendees.
  • Proficient public speaker with the ability to develop/produce professional electronic presentations. 
  • Manages effective relationships with partner Directors of Sales and Marketing and General Managers.
  • Implements effective communication with key stakeholders.
  • Travels to major trade shows and Seattle sales events.
  • Conducts twice yearly team sales retreats.
  • Reports monthly to the WSCC and Visit Seattle Boards on behalf of the department.
  • Develops promotional sales materials for Convention Sales and Services marketing Initiatives.
  • Works closely with the Communications department in all convention-related promotional and advertising projects.
  • Conducts weekly sales meetings with the Convention Sales staff to discuss upcoming conventions, outstanding leads, forecasts and special projects.
  • Represents Visit Seattle for statewide meeting/convention related committees and organizations.
  • Represents the destination in leadership roles in key industry organizations.
  • Actively works with Convention Services teams to promote attendance and to provide world class customer service.
  • Performs other related duties and assignments as required.

EDUCATION, PRIOR WORK EXPERIENCE & SPECIALIZED SKILLS AND KNOWLEDGE

  • Four-year degree from an academic institution
  • A minimum of ten years of experience in hotel or DMO sales and/or marketing
  • Strong analytical and organizational skills
  • Ability to initiate and write marketing and budget plans
  • Strong and consistent ability to prioritize activities within specific time guideline and to handle multiple responsibilities within a specific time frame
  • Outstanding oral and written communication skills
  • Willing and able to work evenings, weekends and holidays based on client and office demands
  • Proficiency in Word, Excel, Outlook, PowerPoint, Delphi or other relational sales management database 
  • Ability to operate computer, fax, Outlook, PDA and general office equipment including laptop computers

Physical environment/working conditions:  Work involves working alone on the computer, collaborating as part of a team or working closely with others by computer or over the phone.  35% travel required.

KEY PRIORITIES FOR THE FIRST 12-18 MONTHS

  • Quickly gain trust and confidence with the team, hotel and convention center executives, stakeholders.
  • Reach out to key customer base and gain an understanding of what works and what needs attention to consistently stay above bar on customer expectations.
  • Assess market segmentation and team deployment for best efficiencies.
  • Develop and create a unified sales plan to sell Seattle cohesively between team, hotel, facilities and stakeholders.
  • Significantly increase the number of booked in-house and city-wide conventions on an annualized basis.
  • Champion Seattle’s efforts in the convention markets through creative partnerships, trade shows and events to serve as a showcase of the city's assets.
  • Insure accountability in sales to have great reporting in place.

To apply: 
Jim Carra, Executive Vice President, SearchWide™
Email:  carra@searchwide.com or Phone: 231-995-0567
On the Web:  www.searchwide.com


GRAPHIC DESIGN INTERN - WINTER

The Graphic Design Intern's primary responsibility will be to execute design solutions based on assignment, brief, or initial conceptual and visual direction. The Graphic Design Intern will work across a wide range of print and web-related projects to provide design solutions.

Scope of work:
Responsibilities may include creating visual assets/design concepts for internal department support, website updates,
e-communications, style guides, presentations and additional marketing materials.

Learning objectives:
This position is open to a Junior or Senior design student or recent graduate interested in gaining real world experience working in an in-house marketing/graphics department.

Required Skills:
The ideal candidate should have the following qualifications:

  • At least 1-3 years of experience in graphic design for print and web, including working understandings of typography, color theory, layout, etc.
  • Proficiency on Mac platform with high level skills in Adobe CS5 applications (PhotoShop, InDesign, Illustrator, Dreamweaver)
  • Working knowledge of HTML and CSS, with ability to address some light front-end coding
  • Proficient in MS Office
  • Understanding and respect of corporate branding principles
  • Discretion, self-motivation, diplomacy and the ability to work both independently and as part of a team are essential qualities
  • Ability to think creatively and independently to produce new ideas and concepts
  • Regularly exercise discretion and independent judgment in producing creative products without being micro-managed
  • Organized and detail-oriented
  • Ability to handle multiple projects at once
  • Ability to meet tight deadlines
  • Fluent in English (speaking and writing)

Seasonal PT position:  ~3 months (November-January)
Work Schedule:   15-20 hours a week
Compensation:   $12/hr plus ORCA card for duration

To apply: Send cover letter, resume and design references to rcielo@visitseattle.org


SPECIAL EVENTS INTERN - WINTER 2015

Visit Seattle is seeking one Special Events intern from mid-January to mid-May 2014.  As a leader in the hospitality industry, we have the resources to provide a hospitality student the unique opportunity to learn from several of the top industry leaders in Seattle, within Visit Seattle and with our industry partners.
 
Hours: require a minimum of 40 hours per week
Timeline:  January 26 - approximately June 23rd
Work schedule:  Monday-Friday 8:30am-5pm, variations on schedule may be available as mutually agreed upon.
Compensation: $12.00 per hour plus ORCA. No housing or per diem stipends. 

Job Description
  • Work with Director of Special Events on the planning and coordination of Sales Trips, Tradeshows and Partnership Events, Visit Seattle’s Portion with US Open.
  • Coordinate Booth Details for Tradeshows.
  • Write Resumes for each event.
  • Create Name Badges for event attendees.
  • Work with Marketing Team on creative for events.
  • Work with the Convention Sales and Services Teams on tasks pertaining to their roles and responsibilities (1-2 days per week).
 Learning objectives:
  • Learn how to coordinate tradeshow details of a variety of different styles and companies.
  • Learn how to organize tasks based on importance and complete on time.
  • Communication skills with internal team, vendors and Director.
  • Learn how to coordinate an event from start to finish, be a part of the pre-planning meetings. with the Director, shadow during site tours and learn how to manage multiple vendors.
  • Develop problem solving skills.
 Desired Skills:
  • Minimum of three years completed on a Four-Year degree from an academic institution and two years of customer service experience in the hospitality field
  • Understanding of the convention and tourism industries
  • Exceptional customer service skills, both on the phone and face-to-face
  • Highly organized and detail-oriented
  • Proven ability to work independently while effectively prioritizing and multi-tasking
  • Demonstrated creativity, initiative, and self-motivation
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office products
  • Able to identify and effectively deal with conflict
 To apply:  Interested students should submit a letter of interest and resume to: resumes@visitseattle.org or apply through our Career portal HERE.
*NOTE: Interviews to be conducted during the month of December, however could also be coordinated during Thanksgiving or Christmas Break, in Seattle in person or via phone.
 
The letter of interest should give a brief overview of the student’s:
  • Background
  • Educational attainment to date, including cumulative GPA
  • Expected graduation date
  • Extracurricular activities
  • Hospitality experience to date
  • Previous work experience if any
  • Current anticipated career path
  • Statement of purpose - reason for wanting this experience.
  Deadline to submit resume: November 20, 2014


 

EQUAL OPPORTUNITY EMPLOYMENT Visit Seattle is an equal opportunity employer. It is Visit Seattle's policy that employees and prospective employees be treated with respect and without discrimination because of their age, marital status, race, color, national origin, religion, creed, sex, sexual orientation, veteran status, the presence of any sensory, mental or physical disability, the use of a trained guide dog or service animal by a disabled person, or any other legally-protected status. It is our policy to conform to all applicable laws and regulations affecting all protected classes. It is Visit Seattle’s policy to comply with the Americans with Disabilities Act and other laws prohibiting discrimination against applicants or employees with disabilities. Visit Seattle will provide reasonable accommodations to qualified applicants and employees with known physical or mental disabilities in all the terms and conditions of employment, including the recruitment and hiring process.