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Current SCVB Job Openings

Seattle’s Convention & Visitors Bureau (SCVB) is currently looking for dedicated, service-oriented professionals to join our team in the
following positions:
•  Vice President, Convention Sales & Services
 •  Seattle Sports Commission Marketing Coordinator
•  Tourism Manager
•  Executive Assistant
The SCVB offers a competitive benefits package which includes a Paid Time Off program, 10 paid office holidays, employer-paid medical, dental, vision, plus 401k with employer matching.


VICE PRESIDENT, CONVENTION SALES & SERVICES

This position will manage and lead convention sales and services teams. Responsible for identifying market opportunities; developing  and implementing long and short term marketing and sales strategies and development of training programs designed to achieve assigned goals. Responsible for extensive partner communications and community outreach. Leads by example and represents the highest levels of customer service.  Supports Bureau-wide initiatives and goals.  The successful candidate will have a minimum of five years of experience in hotel or bureau sales and/or marketing; strong analytical and organizational skills and the ability to initiate and write marketing and budget plans. Must demonstrate a strong and consistent ability to prioritize activities within specific time guidelines and to handle multiple responsibilities at once while meeting deadlines. Must be proficient in Microsoft Office products Word, Excel, Outlook and PowerPoint, as well as Delphi and other relational sales management databases.  Must be willing and able to work evenings, weekends and holidays as business requires. 25% travel required. The successful candidate will also demonstrate the highest levels of both internal and external customer service.

Essential Job Functions:

•  Direct reports include: Convention Sales Seattle team, Convention Sales remote teams, Convention Sales coordinator team, Sales Systems Analyst,  Director of Convention Services.
•  Develops cooperative programs, familiarization trips, and sales missions with area hotels and hospitality industry to market the area.
•  Manages sales incentive program.
•  Provides support in developing and implementing closing strategies.
•  Develops and implement strategies to penetrate existing markets and develop new market.
•  Manages and negotiates contracts and concessions.
•  Determines and implements effective market deployment.
•  Manages local and remote selling teams, including goal setting, effective market deployment, performance reviews, and consistent
individual and team coaching and mentoring.
•  Develops and implements travel/trade show schedules.
•  Develops, submits and manages departmental budget. Submits monthly forecasts for sales and services expense budgets and assures overall budget compliance.
•  Develops and implements marketing/business plans and strategies to promote the destination to convention planners and attendees.
•  Proficient public speaker with the ability to develop/produce professional electronic presentations.
•  Travels to major trade shows and Seattle sales events.
•  Reports monthly to the WSCC and SCVB Boards on behalf on the department.
•  Develops promotional sales materials for Convention Sales and Services marketing Initiatives.
•  Represents the Bureau for statewide meeting/convention related committees and organizations.
•  Oversees the segmentation of markets and the analysis relative to the destination. 

Compensation:  Competitive




TOURISM MANAGER

The Tourism Manager is responsible for  selling several market segments and provides assistance and destination expertise for domestic travel agents, travel professionals and group leaders. The successful candidate will be a polished professional who is able to demonstrate excellent communication and relationship-building skills.   We are looking for someone who is passionate and knowledgeable about this region and of the travel industry.  The successful candidate will have 3-5 years of relevant experience in the travel industry or destination marketing management; highly proficient in client relationship management, have strong service approach, and be proficient in Microsoft Office Suite and database management.  Travel outside the region required.

This position requires a lot of contact with national and international travel professionals; answering their questions, gathering information, promoting bureau services, etc. so we need someone very service-oriented, personable and professional in their communication style and demeanor.  Candidate must be capable of, and comfortable with, working with a very diverse group of people from different cultures who are not necessarily native English speakers.   

Essential Job Functions:

•  Manage assigned market segments.
•  Promotes the area as a visitor destination to travel professionals and tour groups through the marketing plan.
sales calls with tour operators/travel agents to promote the region and develop awareness of the area as a leisure destination.
•  Develops and coordinates group-oriented familiarization tours, sales blitzes, etc.
•  Develops and implements a tracking and lead distribution sy• Promotes the destination by participating in major industry trade shows and conferences.
• Develops and implements programs and familiarization tours, targeting travel agents, tour operators, wholesalers, and receptive service operators; creates and oversees maintenance of a database of these individuals.
• Maintains knowledge of members' properties, attractions and services through on-site visits and ongoing communication; works with members' to develop tour itineraries and packages.
• Maintains contact through direct mail, telephone, or personal stem to evaluate the effectiveness of promotional efforts, including relevant sales data, and to record group business to the destination, including hotel room nights, attraction and restaurant numbers.
•  Communicates with and develops programs to educate members on issues, topics, and new trends relating to the travel industry.
•  Works with directors in developing cooperative opportunities in which Bureau members can participate, such as advertising, trade, consumer shows and conventions.
•  Works with the communications/public relations department to publish and distribute annual publications, including the Professional Tour Planners Guide and the Visitors Guide.
•  Manages inventory to ensure credibility is established with advertisers; works to build advertising commitments.
•  Communicates sales leads to members.
•  Could eventually require international travel. 
•  Must be comfortable with public speaking in front of small and large crowds.
•  Proficient in presentation development.

Compensation: Competitive
 

SEATTLE SPORTS COMMISSION MARKETING COORDINATOR 

This position manages projects for the SSC with a wide variety of marketing projects and initiatives. The successful candidate will have at least three years of relevant work experience and a strong administrative background.   
Essential Job Functions:

•  Sponsorship:  Works with the Executive Director to sell sponsorship.  Assists with prospecting, research and track potential sponsor candidates for SSC events, oversee sponsor fulfillment and assist with the solicitation of corporate sponsorships.
•  Ticketing: Work with the Development Coordinator to promote ticket sales.
•  Event Marketing: Oversee the marketing and promotion for the SSC and its events.
•  Website Development:  Manage all aspects of the SSC’s website, including the update and improve all websites, including the training and supervision of interns on website maintenance platform.
•  Social Media: Maintain and develop strong utilization across social media platforms for the SSC.
•  Electronic Communication: Oversee the creation and publishing of the monthly newsletter, “Sports Blast” and other electronic communications, with ultimate responsibility for the content and execution. Develop and grow distribution list.
•  Branding:  Provide oversight for the development of the SSC brand.
•  Collateral Materials:  Develop, create, distribute and update informational and sales collateral.
•  Manage all aspects of public relations for the SSC and its events.
•  Event Releases: Write and manage all public relations pieces pertaining to SSC events and event partners.
•  Manage Press Relationships:  Develop and maintain relevant and relevant local media contacts to effectively communicate SSC announcements and news.
•  Work with the development and oversight of interns.
•  General Office:  Copy, fax, mail, ship, and file materials as needed. 
•  Database Maintenance: Provide oversight to Development Coordinator on input and updates of client information into SSC databases. Manage integration into a new CRM, D3K.
•  Research: Utilize the internet and other sources to conduct various research projects associated with sports events, economic impact, marketing, etc.
•  Sponsorship Sales and Corporate Partnerships. 
Compensation: Competitive

The Seattle Sports Commission (SSC) is a non-profit agency whose mission is to play a critical role in generating the power of sports to drive economic development, influence the quality of life and shape the future of the region.  We believe professional and amateur sports are a vital sector of the Pacific Northwest that impacts the economy, promotes the region as an international tourism destination, serves as a catalyst for healthy living and creates dynamic community culture. 

The SSC serves as an advocate to local amateur, collegiate, and professional sports organizations because we understand the cultural importance of sports in our community.  To learn more, go to www.seattlesports.org. 


EXECUTIVE ASSISTANT

The executive assistant is the portal to the president and a highly visible representative of the bureau and Seattle to its members and board, our clients and to the public.  The goal of the executive assistant is to provide warm, professional and exemplary service to all internal and external customers – representative of the high service standards for which Seattle and our hospitality industry is known.  We are looking for a polished professional with the ability to juggle a variety of tasks under pressure. The ideal candidate will have experience assisting at the executive level in the hospitality or travel industry and is able to demonstrate initiative by working to anticipate the needs of the president.  The successful candidate will have the ability to develop and build strong relationships, and consistently exhibit enthusiastic and cheerful support to the workplace.

Essential Job Functions:   
•  Manage the President’s calendar, contacts and special mailing lists.
•  Travel planning for the President.
•  Handle incoming calls and correspondence.
•  Board-appointed Corporate Secretary to include: Preparation of minutes, agendas and resolutions; Extensive knowledge of bylaws and governance issues.
•  Build profiles of board members.
•  Develop relationships with board member assistants.
•  Reconcile President’s credit card reports.
•  Maintain discretion and confidentiality of all bureau, board and personnel matters.
•  Demonstrate and support service standards for front desk, mail room and kitchen.
•  Ensures front desk coverage at all times.
•  Supervise front desk and mail room operations.
•  Responsible for the facilities operations including: Building management and janitorial work requests; Coordinate office moves and reconfigurations; furniture, keys, build-outs;  Point of contact for parking, janitorial and security.
•  Assist with event planning as needed. 

Compensation: Competitive
 


To apply for any of these positions, send cover letter and resume to resumes@visitseattle.org

 
Current SCVB Volunteer and Internship Opportunities 
 
PUBLIC RELATIONS INTERN

The Public Relations/Communications Internship allows college students to become involved in, and learn about, both the tourism industry and professional public relations.  

Scope of Work

•  Intern will participate in a number of projects, including but not limited to:
•  Assisting visiting journalists: This may require fact checking of stories, coordinating photos, arranging interviews and working with local hotels, restaurants and attractions.
•  Assisting with web site posting, editing and photo procurement.
•  Writing, editing and researching for press releases, newsletters, reports, publications and other organizational documents.
•  Photo library maintenance and development; storing and organizing new and existing photos.
•  Developing media lists and editorial calendars.
•  Responding to media requests for in-depth information.
•  Assembling press kits, maintaining photo/video library and general office coordination and assistance.
•  Tracking media coverage through the department’s clipping service and compiling reports.
•  Assisting with publications, website postings and other organizational communication projects such as annual reports, organizational newsletters and more.
•  Assisting with social media posting, tracking and planning.

Learning objectives:
This position is open to a Junior or Senior communications student interested in gaining real world experience working in an in-house PR and communications department.

Required Skills:
•  Senior undergraduate standing (junior, graduate students and recent graduates considered)
•  Excellent research, writing and communication skills
•  Social media understanding, experience preferred
•  Graphic design, HTML knowledge/experience/interest preferred 

Seasonal PT position: Fall 2011 – Winter 2012 (3- and 6-month internships)
Work Schedule: 20 hours a week
Compensation:  Bus pass for duration of the internship 
Application process:  Send cover letter, resume, transcripts and letters of recommendation to resumes@visitseattle.org


EQUAL OPPORTUNITY EMPLOYMENT 
SCVB is an equal opportunity employer. It is SCVB’s policy that employees and prospective employees be treated with respect and without discrimination because of their age, marital status, race, color, national origin, religion, creed, sex, sexual orientation, veteran status, the presence of any sensory, mental or physical disability, the use of a trained guide dog or service animal by a disabled person, or any other legally-protected status.  It is our policy to conform to all applicable laws and regulations affecting all protected classes. It is SCVB’s policy to comply with the Americans with Disabilities Act and other laws prohibiting discrimination against applicants or employees with disabilities. SCVB will provide reasonable accommodations to qualified applicants and employees with known physical or mental disabilities in all the terms and conditions of employment, including the recruitment and hiring process.