Visit Seattle is currently looking to fill the following open position(s):
- Senior Director of Convention Strategy
- Partner Services Manager
We offer a friendly, fun, team-oriented work environment in a downtown office tower connected to the Washington State Convention Center, a competitive benefits package which includes a Paid Time Off program, 10 paid office holidays, employer-paid medical, dental and vision, plus 401k with employer matching.
Visit Seattle is currently looking for exceptional students to fill our internship positions:
- Public Relations Internship - Winter (January - March)
- Special Events Internship - Winter (January - Mid May)
- Marketing Internship - Winter (January - March)
Senior Director of Convention Strategy
This position will act in a Revenue Manager role for all
business generated by both the Visit Seattle sales team and the WSCC team for the WSCC. This position will be responsible for maximizing the room night production of group business utilizing the WSCC to produce maximum citywide compression. Optimization will be achieved by analyzing room-night capacity analytics that strategically align group placement (new/current business) in optimal date and space priority. Analytics to be created will measure production and tentative lead generation against goals to include pricing, revenue generated at the center and booking guidelines effectiveness for both teams.
Essential Job Functions
- Conduct DBR meetings to review and approve all space requests for WSCC – from both Visit Seattle and the WSCC catering and one-stop teams.
- Effectively coordinate and manage convention center space minimums, availability and space releases.
- Effectively manage pricing objectives for convention center.
- Effectively drive room nights to maximize center revenues, room night production and lead generation for city wide business.
- Determine, develop and publish free sell dates strategies for convention center.
- Understand the working relationship between Visit Seattle, WSCC and Hotel Operators to include: hotel sales/center sales & revenue management principles/processes.
- Establish new business placement review process.
- Understand convention center revenue streams, impacts and business needs for both city wide and internal short term booking to the center operations.
- Clearly communicate, manage and implement citywide strategic vision and objectives to drive revenue, improve convention center performance and room night production.
- Provide regular updates on citywide performance to include market share and market segments.
- Perform daily and weekly function space diary audits to identify conflicts, double bookings and ensure adequate space is protected for each convention center group pattern without affecting the ability to book additional business immediately before or after.
- Review and validate individual citywide business on the books for accuracy via annual history review and weekly DBR meetings.
- Monitor competitive convention center pricing and understand impact of competitive pricing decisions on convention center performance. On-going analysis of Seattle’s convention center competitive set (price position, seasonality, business mix, and displacement) to determine strategic/tactical direction and adjustments.
- Research and assess function space occupancy trends for tracking and forecasting current and future convention marketing strategies.
- Produce updated monthly future citywide forecast by key variables including definite and tentative room nights.
- Monitor convention center space spoilage and maintain comprehensive history on current and new rotational groups.
- Through the Convention Services team at Visit Seattle - pursue proactive convention center space release requests from booked groups based on their history of spoilage to generate new business opportunities for WSCC.
- With SVP Visit Seattle and DOS WSCC, engage citywide sales team to initiate group moves that enable convention center group booking efficiencies for convention center optimization.
- Establish total citywide room night and tentatives annual crossover goals for next 10 calendar years.
- Direct key sales leadership in developing near and long term convention center space usage projections.
- Develop and oversee the annual convention booking guidelines and pricing process strategy for convention center space.
- Identify and communicate revenue and profit opportunities for VS/WSCC per group type and time of year need.
- Prepare convention market strategy meeting agenda, documentation for key Convention Sales & Services related meetings (Monthly Director of Sales & Marketing meetings).
- Initiate, implement and evaluate convention marketing strategy tests (booking guidelines, pricing and optimization).
- Provide targeted and timely communication of results, achievements and challenges to Visit Seattle and WSCC stakeholders.
- Meet monthly with VS/WSCC Presidents to discuss program goals, results and needs.
Education and/or Experience
- Possess thorough knowledge of effective meetings and convention sales strategies.
- Ability to coordinate and direct plans for two different sales teams towards common goals and working together.
- Strong hotel knowledge of yield/revenue management principles and process.
- Provide expertise across the organization as it relates to the education of the staff on convention center market strategies that are relevant in allowing all levels to be successful in their roles.
- Demonstrated ability in creating, directing and implementing convention marketing and sales strategy decisions and priorities.
- Ability to create a sense of purpose for sales teams to understand strategies, sales process and the closing of business to accomplish corporate defined goals.
- Established experience in working with multiple hotel properties.
- Ability to analyze/review convention market strategies and tactics impacts.
- Participate in and attend Visit Seattle and WSCC sponsored events as needed. Industry visibility as needed.
- Minimum of a bachelor’s degree in business, marketing or related field and at least 5 years of experience in revenue management and sales responsibilities.
- Extensive experience as it relates to coordinating and developing successful strategies for convention centers and hotel revenue management.
- Comprehensive knowledge of Seattle, multiple hotel representation and group sales bookings (function space, room inventory).
- Comprehensive knowledge of convention center operations.
To apply: S
end cover letter and resume to email@example.com.
No phone calls, please.
Partner Services Manager
This position is responsible for recruiting new partners, growth of sponsorship revenue, partner services and retention.
The successful candidate will be a polished professional who is able to demonstrate excellent communication and relationship-building skills. We are looking for someone with a solid background in sales who is passionate and knowledgeable about this region and of the travel industry.
Essential Job Functions
- Recruits new partners through personal sales calls and prospecting.
- Direct-partner contact and relationship building.
- Retention, collection and revenue generating responsibilities.
- Maintains involvement in community, industry meetings and activities to foster partnership services and retention.
- Executes Visit Seattle Partner Events to better engage partners and maximize partnership renewal.
- Effectively utilizes Visit Seattle lead database for the accurate tracking of sales leads.
- Provides regular feedback on partner activities, views, ideas and concerns.
- Sells additional marketing opportunities to partners.
- Attends all Visit Seattle events.
Education, prior work experience and specialized skills and knowledge:
- Creatively conceive and recruit potential Visit Seattle sponsors.
- Ability to “connect the dots” of potential tourism partners, and Visit Seattle marketing efforts.
- Recruit & retain Visit Seattle sponsors through outreach and prospecting.
- Ensure Sponsorship agreement components are properly executed.
- Bachelor’s degree in related field or related work experience required
- Hospitality/tourism industry experience preferred
- Owns car and is able to travel throughout Puget Sound region
- Excellent time management skills
- Proficient in Microsoft Word, Excel and Outlook programs
- Exceptional communication and organizational skills
- Able to work efficiently and accurately with minimal supervision
- Strong service approach with both internal and external customers
- Consistently positive attitude and professional demeanor
- Demonstrates initiative and self-motivation
- Must be able to speak, read, write and understand the primary language, English, used in the workplace
Apply on our Career Web site by clicking here.
No phone calls, please.
PUBLIC RELATIONS INTERNSHIP
The Public Relations/Communications Internship allows college students to become involved in, and learn about, both the tourism industry and professional public relations.
Scope of work:
Intern will participate in a number of projects, including but not limited to:
- Assisting visiting journalists: This may require fact checking of stories, coordinating photos, arranging interviews and working with local hotels, restaurants and attractions
- Assisting with web site posting, editing and photo procurement
- Writing, editing and researching for press releases, newsletters, reports, publications and other organizational documents
- Photo library maintenance and development; storing and organizing new and existing photos
- Developing media lists and editorial calendars
- Responding to media requests for in-depth information
- Assembling press kits, maintaining photo/video library and general office coordination and assistance.
- Tracking media coverage through the department’s clipping service and compiling reports
- Assisting with publications, website postings and other organizational communication projects such as annual reports, organizational newsletters and more
- Assisting with social media posting, tracking and planning
This position is open to a Junior or Senior communications student interested in gaining real world experience working in an in-house PR and communications department.
The ideal candidate should have the following qualifications:
- Senior undergraduate standing (junior, graduate students and recent graduates considered)
- Excellent research, writing and communication skills
- Social media understanding, experience preferred
- Graphic design, HTML knowledge/experience/interest preferred
20 hours per week
$10/hr plus ORCA card for duration
Please submit resume and writing samples to firstname.lastname@example.org.
SPECIAL EVENTS INTERN
As a leader in the hospitality industry, Visit Seattle has the resources to provide a hospitality student the unique opportunity to learn from several of the top industry leaders in Seattle, within Visit Seattle and with our industry partners.
: require a minimum of 32 hours per week
: Winter Term: January 21-May 23, 2014
: $11.50 per hour plus a bus pass.
- Work with Director of Special Events on the planning and coordination of Sales Trips, Tradeshows and Partnership Events
- Coordinate Booth Details for Tradeshows
- Write Resumes for each event
- Create Name Badges for event attendees
- Working with Marketing Team on creative for events
- Work with the Convention Sales and Services Teams on tasks pertaining to their roles and responsibilities
- Learn how to coordinate tradeshow details of a variety of different styles and companies
- Learn how to organize tasks based on importance and complete on time
- Communication skills with internal team, vendors and Director
- Learn how to coordinate an event from start to finish, be a part of the pre-planning meetings with the Director, Shadow during site tours and see how to manage multiple vendors.
- Develop problem solving skills
- Minimum of three years completed on a Four-Year degree from an academic institution and two years of customer service experience in the hospitality field
- Understanding of the convention and tourism industries
- Exceptional customer service skills, both on the phone and face-to-face
- Highly organized and detail-oriented
- Proven ability to work independently while effectively prioritizing and multi-tasking
- Demonstrated creativity, initiative, and self-motivation
- Excellent written and verbal communication skills
- Proficient in Microsoft Office products
- Able to identify and effectively deal with conflict
Monday-Friday 8:30am-5pm, flexible hours
: January-May, temporary
: $11.50/hr plus ORCA card for duration
: Interested students should submit a letter of interest and resume to: email@example.com
*NOTE: Interviews to be conducted during the month of December, however could also be coordinated during Thanksgiving Break, in Seattle in person or via phone.
The letter of interest should give a brief overview of the student’s:
Deadline to submit resume
- Educational attainment to date, including cumulative GPA
- Expected graduation date
- Extracurricular activities
- Hospitality experience to date
- Previous work experience if any
- Current anticipated career path
- Statement of purpose - reason for wanting this experience.
: December 6th, 2013
The Marketing Intern's primary responsibility will be to assist the Marketing department with quick tasks, support inter-departmental projects and events, and work closely with our Graphic Design department.
Scope of work
Responsibilities may include event support for Taste Washington, advertising agency interaction, social media participation, copy writing and general project management. This position will also require attendance at some post-working hour events, weekly marketing meetings and some administrative work as needed.
This position is open to a Junior or Senior marketing student interested in gaining real world experience working in the leisure tourism industry. Students who have graduated will be considered.
- Junior or Senior in college, majoring in a Marketing or Hospitality related field preferred
- Must be at least 21 years old
- Discretion, self-motivation, diplomacy and the ability to work both independently and as part of a team are essential qualities
- Knowledge and respect of corporate branding and advertising principles
- Understanding of and interest in social media marketing platforms
- Excellent writing skills and vocabulary are a must
- Organized and detail-oriented
- Ability to handle multiple projects at once and meet tight deadlines
- Knowledge of the hospitality and tourism fields is a plus • Fluent in English (speaking and writing)
: 20 hours per week
: January – March
: $10/hour plus ORCA card for the duration
Deadline to submit application
: December 1st
send cover letter and resume to firstname.lastname@example.org
EQUAL OPPORTUNITY EMPLOYMENT
Visit Seattle is an equal opportunity employer. It is Visit Seattle's policy that employees and prospective employees be treated with respect and without discrimination because of their age, marital status, race, color, national origin, religion, creed, sex, sexual orientation, veteran status, the presence of any sensory, mental or physical disability, the use of a trained guide dog or service animal by a disabled person, or any other legally-protected status. It is our policy to conform to all applicable laws and regulations affecting all protected classes. It is Visit Seattle’s policy to comply with the Americans with Disabilities Act and other laws prohibiting discrimination against applicants or employees with disabilities. Visit Seattle will provide reasonable accommodations to qualified applicants and employees with known physical or mental disabilities in all the terms and conditions of employment, including the recruitment and hiring process.